I have been an employee with DQ on and off for over 10 years now. To the person that was tired of customers complaining shouldn't be in the fast food business. My manager is wonderful, and these people need to remember that the customer is ALWAYS right. If something is amiss then u fix it and make it right. It is only bad business practice and people will not come to that store anymore. I mean I have seen the worst of the wosrt of angry customers and it is not pretty, u just gotta bite ur tougne and make them satisfied. The cutomers PAY YOUR WAGES! What I can't stand is the younger teenage workers, that don't want to do shit, but stand around and talk to each other, or have their friends come in and stand talking to them for 2 hrs at the counter, ignoring customers. That just ignore u when u tell they to get back to work. That is my pet peeve, I mean shit find something to do, CLEAN, AND MAKE DILLY BARS (yes, we make our own dilly bars), do something. I am getting paid to work and doing my work and yours but your still getting paid a damn paycheck, I don't think so...If you aren't going to a place to actually work then push on, and get another job where you can sit around and not do shit and get paid for it!