I was referred to Dr. Lew, an oral surgeon, by my primary dentist. to get my 2nd molar extracted. My big mistake was not following my instinct when I decided to stay for the consultation. When I saw that the fee they charge for a consultation, I was going to leave, but the nice staff of Dr. Lew asked me to stay and talked to the dentist to see if I can work something out with her. I asked her what are her fees for extractions, she would not give me an answer. Not even an estimate! Not until agree to pay for the consultation upfront, instead of the dental office billing my insurance.Dr Lew made me felt like I wasted my time and everybody else's. So feeling guilty, I went through with the consultation, took an panoramic x-ray (the x ray series I brought from my other dentist was not good enough)and ended up paying more money because my insurance covers 1 x ray per 3 years. She was like a car salesman. Very aggressive.Telling me I needed this and I needed that. When I turned them down, she seem irritated. When it came time to pay, she wanted me to fill out a credit card slip for a surgery I haven't even scheduled to go through with, which I declined to do.Told her I just want to pay for today's service and thats it. Then Dr. Lew handed to me a paper with the dental codes and said, "Smart people will take this and give it to their HR department." I was so shocked, I was speechless! So I left, but that was not the end of it. A week later, I called to get my x-ray to bring to another oral surgeon, but they said I had to pay $25 for a duplicate copy.My argument was that I paid for it out-of -pocket. I asked for them to lend it to me and I will even sign a paper promising to return it. The receptionist told me per "office policy" that was not allowed. Asked to speak directly to the Dr.Lew, but she was busy with a patient and that she will have to call me back which never happened. So I took my loss and moved on. A lesson learned, go with your gut instinct!