I don't have their address. Their support phone gives you a recording which you will never hear back from them. You can not reply to this email either.

ROYAL SOFTWARE IS A SCAM. DO NOT PURCHASE ONLINE FROM THEM. YOU WILL NOT GET A WORKABLE PRODUCT, WILL NOT GET SUPPORT, AND YOU WILL NOT GET YOUR REQUESTED REFUND.


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On Tue, Sep 14, 2010 at 1:53 AM, Software Store Support <[email protected]> wrote:
Good day,

We kindly would like to offer 1 (any other) product as replacement + 1 bonus product (with no charge) instead of refund, please just select any product you would like to get from our catalogue and let us know it's title via HelpDesk.

BTW if this offer is not suitable for you - just confirm refund and we will process it.

Do not hesitate to contact us for further assistance
Best Regards,
Software Store.