I purchased some perfume in October 2009, it never arrived. I cancelled the order after several weeks and asked for a refund, never received it.
I rang, wrote to them and emailed many many times- I even had some responses from a person there called RADI (do not trust this person), just a series of broken promises and rubbish. I in the end had to give up or lose my sanity.

When you go on the website now, its interesting to see they now list themselves as selling electronics!

No matter how good the deal seems, DO NOT purchase anything from this company. They will steal your money and are absolutely not to be trusted. You will never receive your order and not a hope in hell will you receive your money back.

The people who work there will rot in hell, no consciences whatsoever. Amazing!

NEVER BUY FROM THIS SITE - THE GOODS NEVER ARRIVE, THE MONEY IS TAKEN FROM YOUR ACCOUNT WITHIN 5 MINUTES OF ORDERING. WHEN YOU CONTACT THE OFFICE IN FELIXSTOWE, IN FACT IT'S PROBABLY SOME BIRD EARNING MONEY FROM HER HOME PHONE, AS SHE CHANGES HER JOB DESCRIPTION EVERY TIME I RING, TODAY SHE WAS DELIVERY DEPARTMENT, YESTERDAY SHE WAS SALES. SHE CANNOT ACCESS THE ACCOUNT BUT ONLY SEND MSGS TO THE GUY IN BULGARIA. SHE CAN NOT TRACK THE ORDER OR GIVE A DELIVERY DATE. SHE DID AGREE WITH ME IT WAS A CON, I ASKED HER IF SHE HAD A CONSCIENCE THAT SHE THOUGHT IT WAS OK TO TAKE PEOPLES MONEY AND KNOW ONLY TOO WELL THEY WOULD NOT GET THE GOODS AND IF THEY DID IT WOULD BE FAKE. SHE SAID SHE WAS NOT TAKING ANY MORE ORDERS BECAUSE THEY HAD A BACK LOG! FUNNY THAT WHEN I RANG AGAIN PRETENDING TO BE SOMEBODY ELSE SHE WAS ONLY TOO HAPPY TO TAKE AN ORDER. BE WARNED DO NOT ORDER. I HAVE GIVEN THEM 24 HOURS RO REFUND OR I WILL CONTACT THE POLICE AND TRADNG STANDARDS AND EVERY OTHER CONSUMER SITE I CAN GET MY HANDS ON. I'M NOT HOLDING MY BREATH AS IM SURE THE BULGARIAN CON MAN IS LONG GONE WITH MY MONEY.