dreams more like nightmares this company is a disgrace.orderd new bed frame on the 8th jan 09 told it would take about 3 wks for delivery as it was a new line of bed .3 wks came no call about delivery .i phoned myself got told there was a delay was expecting my bed in another 2 wks .still no sign phoned again got told the beginning of march .still no sign of bed i was doing all the chasing finally got all date for bed 23rd of april. dreams phoned night before delivery to tell bed was not coming as it had been damaged in shipment but was informed all beds where made in britian .by this time was getting f off got letter informing me not to worry if bed did not have same name on it cause they had to source it from another supplier but not to worry cause i was actually recieving a better finish and better quality of bed but its the same bed just a different name are they really thick or what .well anyway finally got bed on 12 may to top it all of got wrong slats customer services totally shocking tould me i would have to pay £30 for other slats and £30 delivery why this is there fault .ask to speak to a manager got tould no .phoned shop there were totally useless wasted 30 min on there customers service line that costs a bomb stll got no where this company i s disgracful so be warned do not go to dreams as you will end up with one big nightmare ahhh.