|
Kims
March 23, 2010
GOODS NOT RECIEVED
I paid £35.00 for a perfume for a christmas present, we're now in the middle of march and i've still not recieved any product or a refund.
I've e-mailed Radi many times, he has replied once saying he'll look into where the product is but since then i've heard nothing despite e-mailing him a further 5 times.
Does anyone have any advice on how i can get my money back????
Thank you,
Kim
|
|
|
lee.test2000
March 1, 2010
NO ITEMS RECEIVED- PAYMENT TAKEN
This company swiftly takes your money promising cheap goods, then they never arrive and they never refund the cost!!... avoid at all cost!
|
|
|
s_morgan
January 26, 2010
Fraud
Considering that several complaints have been raised since June 2009, and presumably trading standards etc have been notified, I am surprised that this website hasd not been closed down before now - it certainly would have prevented me from losing £50 in December.
Like others posting here, I ordered an item which was shown as being in stock, my credit card was debited immediately, but the item never arrived. Their phone number doesn't work, the address shown on the website is not the same as the company registered address. I have emailed several times and have been told that I would be getting a refund, but nothing happened. Now they don't reply to my emails any more.
|
|
|
concettanne
January 20, 2010
goods paid for and never received
Paid £76. for two perfumes on 14/11/09. They were to be Xmas presents. Emailed Radi Naydev SO many times. Was fobbed off with different replies, all of which meant nothing. Phoned unsympathetic lady who also fobbed me off. Fortunaltely my bank are now attempting to get the money back and have refunded my payment while they investigate. I suggested to Radi that he changes his company name from dreamstorage to nightmare storage!!! Horrible scheming crook!!! I SO hope he is stopped from trading!!!
|
|
|
Unhappy Christmas Shopper
January 13, 2010
No delivery of product but money taken out
I placed an order for a perfume for a christmas present and my money was taken out the next day but the perfume never arrived!!! I did enquire about it a week after the order was placed to make sure I would receive the perfume in time for Christmas and received an automatice generated email. 2 weeks later I received an email saying order has been dispatched but again it never was delivered.
I have sent various email to company but have never heard from them. DO NOT USE this company!!!
|
|
|
angryred
January 8, 2010
No goods received - no refund received
I ordered Co-co Madamoiselle on 27/11/09. It did not arrive. I emailed, telephoned, all to no joy. The lady on the phone in very non-caring and clearly doesn't work for them - plus she knows nothing about the company and how it works. I complained to Radi direct via email, he told me (via email) that a refund has been made. He told me this on 21/12/09. The email he sent stated that it would take 3-5 business days for the money to be back on the card - and you guessed it - nothing ever arrived! I have today reported this scam to the Police Trading Standards, Companies House & BIS. Anyone else that wants to report this scam company to Trading Standards - here's the easy-to-use link -
https://secure.consumerdirect.gov.uk/reportascam.aspx.
If everyone who has been ripped off reports them, it won't take long before they are shut down.
|
|
|
jacslem
January 7, 2010
Goods don't arrive, SCAM
Rubbish, goods never turned up, DO NOT buy from this company- you have been warned
|
|
|
oolie
December 20, 2009
No goods received
I too stupidly ordered from this site, I spent £42 at the beginning of November and have never received any goods. They continuely fobbed me off and I feel robbed. £42 may not seem like a large amount of money but to me it is. Do not bother wasting your time with these fraudsters you'll never receive any goods.
|
|
|
Merna Hodgkiss
December 17, 2009
Non delivery of paid order
Non delivery of goods ordered, prompt payment taken from debit card. Site should be closed down by Google
|
|
|
john of cor
December 13, 2009
non sending of goods
paid by credit card but no goods have arrived despite contacting them several times
|
