My wife and I agreed to a conditional membership with Dreamworks Vacation Club on Jan.7, 2009.Bankamericard was the credit card merchant for this transaction.On the morning of Jan.8, 2009 I called Bankamericard to stop payment and to register a claim with the fraud department. To my surprise I was told the payment had gone through less than 12 h0urs since the transaction and they would conduct an investigation. The condition to the contract states that if i'm not satisfied with Dreamworks processing of my first vacation,
the 10, 463 would be refunded in full. This was signed by Daryl Turner. I attempted to process my first vacation and obviously was unsuccessful. The phone numbers and travel agents were misrepresented. On June, 24, 2009 Bank of America denied my claim.Iwould also like to include Bank of America in my claim since the were complicit in enabling an illigitimate company to conduct the business of defauding innocent consumers like myself.

great news!! the new jersey attorney general's office is now investigating Dreamworks Vacation Club for fraud. Because of hundreds of complaints filed with the BBB of Burlington County, my info was forwarded to the AG's office. I was interviewed by phone on Friday. The AG will be attempting to recover monies lost by others in this scam. I was fortunate that Capital One refunded my money. Dreamworks actually recharged my credit card 8 months after the initial refund and Capital One was going to investigate on their own for fraudulent use of my card. I now have a new card number...Good luck to all, Nicki

We, too, were victims of the fraud being perpetrated by Dreamworks Vacation Club represented by Five Points Travel in Willow Grove, PA. I enclose a portion of a letter that I wrote to both Five Points Travel and our credit card company. So far we have not taken legal action depending upon the decision of the credit card company.

The specific services that were not provided as presented include the following:

1. During seller’s discussion of the “condo weeks” in the private session with buyers, seller relied upon and showed to buyers ONLY the resort directory entitled “Interval International” that was 568 pages in length and listed well over 1500 available condos around the world. However, the "kit" dispensed to buyers contained a Resort Directory book with only 160 pages and fewer than 500 available condo sites. Buyers relied on the Interval International book listings during the sales pitch. There was no indication that a much lower level book with many fewer choices was the actual listing of condos. This bait and switch is a misrepresentation of services available.

2. As part of the condo weeks discussion, buyers asked specifically about condo availability in Manhattan, New York City. Mr. Bernstein stated without hesitation that the Manhattan Club was an available condo site and showed buyers its listing in the deceptive Intervals International book used during the presentation. Upon review by buyers of the Resort Directory actually provided to them, as well as the Vacation Club website, the Manhattan Club was not listed. Again, buyers relied primarily upon this “so-called” availability of the Manhattan Club in entering into the agreement. This was another specific example of promised services not being available. In addition, we called "Customer Service" in to attempt to find a Manhattan site. We were prepared ot submit a formal paper request but were told by Amanda at the "club" that she could take our request by phone. This call was made towards the end of October 2008. After one week of hearing nothing in response, I contacted Amanda and was told that there was no availability at any site in Manhattan through June 2009 or beyond.

3. Buyers have attempted to confirm the availability of one of the three Manhattan condo sites listed in the Resort Directory provided to buyers. According to the website, through June 2009 there is no availability at any of these condo sites.

4. Seller’s presentation, public and private, indicated that "all inclusive" facilities were available at bargain rates. When buyers looked into booking such a site, the website indicated that all-inclusive sites are subject to additional fees above and beyond the weekly condo rates. Thus, the promise of a bargain rate is inaccurate and the existence of additional fees was not mentioned during the presentation. This is another instance of services promised that were not available.

5. Mr. Bernstein indicated that condos and other bookings could be made directly online thereby not incurring the $25 booking fee charged when telephone bookings are made. The buyers called the Vacation Travel Club Customer Care line and were informed that online bookings could not be made. Another promised service that is not available.

6. Mr. Bernstein stated that “Hot Deals” on the Vacation Travel Club website were available at greatly reduced rates and that as long as the deal appeared on the Vacation Travel Club website it was available for booking. Such is not the case as every “Hot Deal” requires a Vacation Travel Club search for availability and price prior to booking. This was yet another promised service that is not available.

We believe that these multiple misrepresentations of services available that are not available as described are more than adequate reason to dispute this charge.

Company described a plan for heavily-discounted access to resort properties and airfares. They used high-pressure tactics to urge us to sign "on the spot" and to also waive the "right of recission" that's customary with real estate sales (contending that this is a service, not a property). On looking for a property that we could use, we found that there were essentially no properties available in any of the areas we were interested in; what there was appeared to be inferior at best. It turns out that the catalogs we were shown as illustrative of their properties were "examples only". Closer inspection of the documents reveals that they are only obligated to "attempt" to arrange a property at a time we request 3 to 6 months in advance.
Their pitch is smooth, and they're likable - just like most con artists.
We've been trying to work through our CC company, the BBB, and NJ (Burlington County) Consumer Affairs. The original transaction was in May; it's now November and it appears that we're going to be stuck, because we did in fact sign a contract so the CC company cannot deny payment. We're continuing to work with Consumer Affairs.
DO NOT FALL FOR THIS SUCKER PLAY. These guys deliver NOTHING of value, and have no scruples about collecting from those of us who take them on the assumption of honest representation despite unfavorable contract terms.

This company appears to operate under a host of other names and has associations with companies with equally unsavory reputations. They currently operate out of Parsippany, NJ under Five Points Travel which is an issuing agent or distributor for Vacation Travel Club in Benton Harbor, MI. They send out invitations with the promise of free travel gifts to sit through their 90 minute travel club presentation. The salespeople of Five Points generate their revenue by selling the membership with an upfront membership fee. Only an annually recurring $169.00 goes to Vaction Travel Club. The upfront payments, often in the thousands of dollars, provides no value. Do not sign on the date of the presentation and do your due dilgence in researching this company. Nobody at the company has a business card and all the salespeople I spoke with have either recently moved from Florida or Branson, MO and appear to be transients. There is a complete temporary ambience at their office in Parsippany. Their membership agreement has no recission or cancellation policy. I attempted to cancel within 24 hours after using none of their services and was refused. Dreamworks and Five Points Travel have no website, but follow the link below for more information and a typical warning regarding these clubs.

http://www.aarp.org/money/consumer/articles/scam_alert_low_road.html