I made a purchase of two bridesmaids dresses and my 3rd bridesmaid ordered her dressses separately. They all arrived on schedule, but the first two were absolutely horrible. They looked nothing like what the photo indicated. When I immediately contacted customer service to request either a refund or exchange, they offered me a $30 discount on a future purchase, not the refund or exchange I was asking for. They then offered to pay to fix the dresses to make the dresses acceptable after my continued complaining. When my other bridesmaid's dress arrived, hers was beautiful but the wrong color. They were supposed to be light blue, hers was royal blue. Between the three dresses, just under $500 was spent and I have since had to replace two of the dresses with something entirely different in a similar shade to the one that was pretty but the wrong color. I then accepted their offer to pay for "fixing" the dresses because I had to purchase others in order to "fix" the problem that they'd created and they backtracked and were only willing to pay $70. After I refused that offer once again and threatened them with a lawsuit, they are now willing to offer a $90 refund, after 2 weeks of continous complaining on my part. This is absolutely ridiculous. Buyer beware...stay away from Dressale!!!

I bought a dress from dressale, the dress delayed for 5days, fortunately I can arrange everything, the customer service has apologised for that, the dress is satisfied and the price is reasonable.