I'm not sure I'm on the right complaint f0rm, but here goes---------

I ordered ORI AVG Online Store Elements infomn (#1784781106) on
March 10 at a cost of $45.94..

I received your disk, proceeded to download it, but
after 6 hours - failed to down load this product.
I have attempted this four more times, and still --- NO LUCK!

I also ordered on March 27 two additional products:

DRI AVG Online Store Elements, INFOMN, #1795113036 ($6.00)
and also ordered on the same date DRI AVG Online Store Elements,
INFOMN #1795113716 ($6.00)

I am sending back the disk and please credit my credit card with all
3 products: Bank of America card # 4264 2908 6078 9354.

Thank you, Judy A Companion
2020 Brown School Road
Saint Joseph, Michigan 49085