I tried to buy a microsoft office 2010 by internet. I did all the steps they said including the number of my credit card. They charged it and never get the product.

Dear all,

I've made an online transaction for the purchase of the microsoft office package for the price of 305, 05 Euros by my VISA credit card on the 28 April 2009.

The transaction details are the following:

merchant Id: 62912399
reference number: 000619133003
pass through data: 01103152299459154
source: CEKAB_01.20090430
ARN: 74541099120005508523120
aPPROVAL CODE: 718599
ID method: 7 - SSL
terminal ID: 53010100
country code: 442

Since I've lost the 25 digit product key you sent me, you're kindly requested to resend me the product key to my personnal e-mail address ([email protected]), in order to be able to use the microsoft office package. In case you cannot resend me that key then you're kindly requested to refund me.

Sincerely,
Vasileios Flokas
e-mail: [email protected]