I am furious, i purchased a programme for one year, and one year only, and even then i was billed more thn what i should have been. I recieved what was supposed to be an "update" in December 09 so started to "update" the programme, but while doing so i receieved and email saying thankyou for "RENEWING" the product. I then cancelled the installation so do not even have the renewed product, and removed Spyhunter completely from my PC. I sent and email of complaint and asked that no money be taken from my card as i had not been contacted about upcoming renewal or need for a further payment. I heard nothing in return. Today i receieved my credit card bill and low and behold there is a payment of £31.50 taken from my account by DRI Registry Medic. I cannot seem to contact them in any way other than by email..which, they do not reply to. I have been on the phone to my credit card company and they said there is nothing they can do as i shoud have cancelled the payment before the due date for it coming off!! I had NO warning of it coming off though, they said i have to contact DRI directly to get a refund! Impossible. Avoid this company at all costs...and trust me, the costs soon mount up!

DRI billed my crdit card for $29.95 without authorization. I have had no contact with this company since I last purchased thier software which was a one time charge. I don't even use their software anymore so I definitely would not renew it. My crdit card company is removing the charge and back billing it to DRI. I tried to call thier number and could not get through. I also noticed there are many complaints with this company for the exact same thing and the chareges are all over the board. This company should be barred from using the webservice to sell their products until such time as they get their act together. R Reed