On Jan. 20, 2011, I noticed a debit charge to my bank account from SpyHunter in the amt. of $39.99 which I did not authorize and worse, nobody in that company asked me if I wanted to renew this. I immediately called them @ 1 (800) 999-2734 requesting a refund. Unfortunately, I got a filipino woman who was unable to communicate in English and told her to cancel this. I sent an e-mail to www.reg.net asking for my refund. On Jan. 22 I rec'd an answer telling me that ''due to this acct. was old they would not refund my money.'' I replied that the charge was made 2 days ago and to explain the ''old'' part and that I will report them to the BBB and any other entity available to me. They have my e-mail address on file and the least they should of done was ASK ME if I wanted to renew and/or keep their product. I will pursue this until I get my refund and I suggest the same to others. We have enough proof on this complaint board alone.

My name is windsor, on 12, January 2011, DRI Spyhunter(952-646-5288) charge my credit card for AUD: 30.47. Ref No: 24692161011. I don't know that is what for. Please contact me, my e-mail address: [email protected]

I have no other details

YOU CHARGED $29.99 TO MY CREDIT CARD ACCOUNT YESTERDAY ON 03/23/10 AT 04:40 AM WIT A DESCRIPTION: CARD TRANSACTION : DRI*SPYHUNTER, 9526465288, MN FROM CARD#: 5424323407737280
I DO NOT WANT TO RENEW THIS SOFTWARE AND I WANT THE CHARGE REMOVED FROM BY CREDIT CARD!.
I WISH TO DROP ANY MEMBERSHIP I HAVE WITH SPYHUNDER AND DRI.

I WISH THIS TO BE DONE IMMEDIATELY.

BEWARE - An unauthorized charge appeared on my Capital One Mastercard account for $29.99. When I called I was transferred to an overseas call center and harassed. The customer service representative insisted that I provide my email address (which I refused). When I requested a supervisor, she placed me on HOLD for a long time with LOUD classical music blaring. The guy that got on the phone was clearly not a supervisor and hung up on me. On the third call I reached a person who told me that I ordered computer virus protection - curious since I only use Norton Anitvirus products. WHAT A NIGHTMARE! I ended up disputing the charge with my credit card company.