Don't know address, I ordered this on my computer and it did not download.

I renewed my Norton Anti virus online, as I do every year. My credit card was charged for the renewal, as expected. I also have a renewal charge from DRI Symantec, in the amount of $39.99, which I don't know what it's for. I want a refund credited back to my credit card.

I renewed my Virus protection. I kept receiving Messages from Symanec to complete another application. They stated that my credit card did not go through their system. I complied, two or three times. I talked to some one at Symantec and he removed the additional charges. I received my credit card statement and there were two more charges for $68.98.

What I would like to talk to a real person, rather than a computer. This problem just continues and I do not have a phone number for this company.