Had been pestered to renew my Norton antivirus which I did know was to expire soon. Had attempted to do it once, but had to update credit card info, and apparently didn't complete the transaction. Another reminder, and renewed, but it really wasn't the same site, because now I have found the charge from this company on my credit card bill and am still being told my norton anti virus has not been renewed. I should have been suspicious when they didn't ask for the security code on the back of the card.