MY CREDIT CARD AS CHARGED THREE TIMES FOR ANTIVIRUS SOFTWARE PRODUCT. THE WEB SITE SAID TO DOWNLOAD FOLLOW THE MENU AND TO FINISH A CREDIT CARD NUMBER HAD TO BE PUT IN. THE COMPUTER DOWNLOADED THE PRODUCT FROM TREND MICRO AS IT HAD EXPIRED. THE DOWNLOAD FINISHED AND ALL WAS SUPPOSE TO BE OK. '
I CONTINUALLY RECEIVED THE EXPIRATION MESSAGE AND THE COMPUTER DID NOT RECOGNIZE THE DOWNLOAD AND WOULD NOT RECOGNIZE THE ANTIVIRUS PROGRAM. I WAS ASK TO REENTER THE CREDIT CARD NUMBER.
I HAVE REMOVED THIS SOFTWARE AND HAD TO GO WITH ANOTHER COMPANY BUT I WANT MY CHESSIE FEDERAL CREDIT CARD CREDITED FOR THE THE FOLLOWING CHARGES AS THE PRODUCT HAS BEEN REMOVED FROM THE COMPUTER BECAUSE IT WOULD NOT WORK.
CHARGE 1) $129.89
2) $10.95
3) $7.99
NOT SURE WHAT THE CHARGES ARE FOR BUT I WANT A COMPLETE REFUND AS THE PRODUCT SOLD WOULD NOT WORK.