I continually received pop-up boxes stating that my Trend Micro Internet Security Pro had expried and I needed to renew as soon as possible. I went ahead and renewed my subscription. I was unable to upload the program and then received an email stating that my order had been cancelled. I did some checking with the company that I purchased from and was told that my subscription is NOT up and will not be until November 2011. I received my bill from my credit card companyto find a bill from DRI Trend Mircro for the amount of $85.95. I want these charges credited to my credit card immediately. I never received a renewal and I find this information incorrect. I want written notification to [email protected] within the next week to let me know where we stand on this issue. Please see that this is taken care of immediately!!

I was charged $35.95 on my VISA Card on 5/2/2010. I did not authorize the charge nor do I have a computer. my e-mail address is [email protected]. Please reimburse (credit my visa account) for $35.95. Thank you. Vonda Baca

I received a charge and i do not want this product, i do not know if this is an auto renewal, but i want to end this service now. I do not want any more money taken from my account. I would like a refund of this charge. please discontinue any furture orders.

I previously purchased Trend Micro anti-virus software BUT am no longer using this. I recently rreceived a $44.95 charge from DRI Trend Micro on my credit card. I assume they are automatically renewing this for another year. I WANT TO CANCEL but cannot find a way to locate them and cancel this. Please advise if there is a phone number or email address for me to contact. Thank you.

Charges on my credit card for services not requested or received