Fraudulent charge for software which I never asked for!!

I received a charge on my credit card for an item I did not recognize. It was charged when I was out of the country and not using my credit card. I called and spoke to someone named Diana probably in India or Pakistan, who said I ordered anti-virus software. I told her I did not. She repeated that she had my order in front of her. I said I Googled the company and they have a lot of complaints for fraudulent charges. She put me on hold and came back with a cancellation order number assuring me that I would receive a credit in five days. I then received a confirmation from DRI*ca.com but most of it was trying to scare me about not having anti-virus protection and trying to resell me something I did not want or buy in the first place.

I recently received my credit card statement and a charge for 49.99 showed up on 1 March 2008 for Dri*ca.com 877 694-8509 Mn. I do not ever recall making any such purchase and called my credit card company to report an unauthorized charge. of course it was after hours and the person answering was in India and ave me another number to call during normal business hours.

I also found out from complaintsboard.com that this is a computer associates anti virus scam occurring from using the tigerdirect.com order site and previously ordering a Laptop with Computer Associates anti virus software and an alleged rebate scam.

I am very upset that Tigerdirect.com is associated with this scam as I have been a faithful customer of theirs for years.