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November 6, 2008
Fraudulent charge
My credit card was legitimately charged to update PC Tools Spyware Doctor by this company 10 days ago. Then today there was ANOTHER and TOTALLY FRAUDULENT charge for the same amount ($24.95) on my bank statement, but this time they did not reference PC Tools, only the co. name DRI*ELEMENT5.COM . Had to cancel my credit card, and will have to work with bank to reverse the charge. This co. handles the billing for PC Tools, but is stealing all the credit card info and using it for themselves. FRAUD!! THEFT!! There is no phone number, and the website is bogus...
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November 1, 2008
Unexplained Credit Charges
Yesterday [Oct 31, 2008] I noticed TWO entries on my credit account! The only identification was DRI*ELEMENT5.COM. Not having made any purchases on this card [putting me over credit limit, with fees & increased interest rate] I knew this had to be a fraud. Immediately contacted Credit company, cancelled card, but was told if charges were legitimate they would still be applied. Tried the web address of DRI*ELEMENT5.COM and was re-directed to a search engine with hits such as this site. "Must defiantly be a Fraud!", but how can that be with months, years of complaints? Finally tried just ELEMENT5.COM and discovered they are a order processing company for various internet companies. Page allows you to put in e-mail address and last four digits of card number, then you are logged in to your "account".
PCTOOLS.COM was the real aggressor in my case. On Nov 19, 2007, I had PURCHASED (my registration e-mail says so), Registry Mechanic and Spyware Doctor. These were billed thru DRI*ELEMENT5.COM and I never questioned these charges because I had made this purchase. I used the software for a while, but then "strange" things started happening to my computer (other programs not working, changes to settings) due to changes in my registery. I deleated these PCTOOLS software, and wrote it off as a bad investmenbt. Now the billing (once I found it) shows this as a subscription service self renewing EVERY YEAR!!
BUYER BEWARE PCTOOLS is junk software that lures you in thru "free trial" that "identifies" problems, but then requires you to BUY the software before "fixing" the problems. but really causing others! Now to add insult, NO "legalized theft" to injury, call a purchase, a subscription (their website disclosure alludes to IF this program is a subscription but not that it is) They say you can cancel at anytime, but they will only refund for the first 30 days
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July 24, 2008
Fraudulant Charge
When I checked my bank statement online last night, I noticed a charge from Dri*Element5.com for $39.95 to be submitted on 7/25/08. I tried to pull up the website and got nothing. I called my bank this morning and had the charge stopped and reversed. I have no idea who this company is or what they are selling, but I know I didn't authorize this charge, nor did my husband.
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