I agreed to view a CD at no cost except $1.95 postage. When I got the CD I couldn't even open it. Did not have password and other things to view it. I received none of this by email when I ordered the CD. I was charged $39.97 against my account. I demanded my money back and stated no other charges should be debited from my account. I did not get my money back and since that time I have been charged $69.95 twice. Once on March 13th and also on Feb. 12th.
What can I do???