We tried to install Norton for security on our home computer and we are unable to install the Norton program. I recieved my credit card statement and I was charged two ( 2) times for this program. We do not have this program nor would we like it, therefore I expect a full refund from both charges. I am contacting my credit card company tomorrow in regards to this matter. I expect this matter to be handles promptley. Please contact me for further information or questions.
Thank You for your prompt attention.
David J. Harbol
(828)631-4111

I bought a new HP Pavilion computer which had Norton Anti-virus program preinstalled on it. The program was free for the first 60 days. During that 60 days I ordered an additional year of coverage and about a week later (still well within the 60 day free period) I filled out a form online stating that I wanted to cancel the program. The company charged me $49.99 on my Master Card but I have never gotten a credit for cancelling the program. I should be entitled to full credit of $49.99 on my Master Card account. I don't even know how to contact this company.

Unwanted servic on my credit card after posting a charge for Norton Anti-virus

DEAR SER I DOWN LOADED THE SERVICE AND IN THE MIDDLE IT STOPED IT WAS SUGESTED THAT I DELIETE THAT PART AND IT DELITED IT ALL SO I HAVE NO PROTECTION AND I RECIVED A BILL FOR WHICH I HAVE NOTHING PLEASE REFFUND MY MONEY TO MY MASTER CARD AND CALL THANK YOUDO356. COST WAS69.95 AND9.95

Charged my account $49.99 on October 28, 2008, for DRI*Symantec HP CPC. I do not want this, did not order it and want this charged taken off immediately.