ALL OF THE BINDING AND LEGAL DOCUMENTS FOR MY CAR LOAN WERE INCORRECT. I HAVE BEEN ADVISED BY LEGAL AIDE THAT TECHNICALLY MY AUTO LOAN THAT I SIGNED FINANCIAL DOCUMENTS FOR IS NOT BINDING DUE TO THE INCORRECT FINANCIAL INFORMATION THEY HAVE IN THEIR SYSTEM.

I am a business owner with a nationally known insurance company. My office has been receiving harassing phone calls from Drive Financial, we have explained to the collector that the person they are looking for does/has not ever worked in my office.

We continue to receive harassing phone calls weekly. We answer the phone and get hung up on, they call repeatedly within a few minutes. We have gotten to the point when their name comes up on our caller ID we do not even answer the phone. What part of we do not want you calling our office any more is Drive Financial not getting.

I obtained an auto loan through AAA and a local bank. It was eventually sold to Santandera which is operated by Drive Financial. Recently I have been about 35 days late on the loan due to my husband’s deployment (army/military) to Iraq and our loss of income. I have been working hard on the finances and catching up and the fact that payments are being made and the time frame between payments is closing in is evidence of that.

Each time someone calls to collect information regarding the late payment I need to re-explain my situation. It is tiring and futile. I have asked again and again that they record the ‘story’ so that I not need to re-tell it! I understand that they need to call, but this is just getting ridiculous. These people have no compassion. When I am asked what my reason is for not paying (do I ‘owe’ them a reason. I have begun to ask what the last person recorded as my previously stated reason, and it has never resembled what I said. Last time I spoke to the company (last week), I asked to speak to a manager.

The manager used a rude tone of voice and demanded that I call in 10 days and inform him of a plan of payment. I asked him if he wanted me to call him even if I didn’t have the money to pay because that would mean I did not have a plan of payment.

He said that he did not care what I had to do borrow the money or whatever that I needed to pay the bill. I’m talking a month behind here on a 6 year old minivan! Holy cow! I told him I had no intention of borrowing money and I was wondering if he wanted me to call him in 10 days even if I didn’t have the money he became livid and gruff and told me that I was being difficult, etc. Oh, he was very angry.

I told he the fact that he was demanding payment, and that the fact that his people were calling me and expecting me to re-explain my situation time and again was harassment. This didn’t seem to faze him. At any rate, I did set up payment. He agreed to waive the late fee as there had been an error on his company’s part due to their putting in the wrong bank acct but alas, I checked my bank acct today, and I was charged a late fee anyway. go figure. I will call the company tomorrow and see if I can get it waived, though I am sure I will only be met with more hostility. Not a fun company to work with.

I PURCHASED A VEHICLE THROUGH THIS FINANCIAL COMPANY AND VOLUNTERILY RETURNED THE VEHICLE DUE TO DOMESTIC DISPUTE. THIS WAS OVER THREE YEARS AGO, AND THIS COMPANY HAS SOLD MY FILES TO COLLECTION AGENCIES THAT EVEN TO THIS DAY, CONTINUE TO HARASS MYSELF AND FAMILY MEMBERS! i HAVE INFORMED THE COMPANY, TIME AND TIME AGAIN THAT THE VEHICLE WAS REPOSSESED IN A DIFFERENT STATE, AND THAT I NEVER REMOVED THE VEHICLE FROM THE INITAL PURCHASE STATE. THEY CONTINUE TO HOUND ME. THEY HAVE GONE SO FAR AS TO ATTEMPTING TO BREAK INTO MY HOME WHILE I WAS AWAY, AND DISGUISE THEMSELVES AS LAW OFFICIALS, TERRIFYING MY CHILDREN IN THE PROCESS!! THIS COMPANY ARE NOTHING MORE THAN BULLIES THEMSELVES-AND DO NOT DESERVE TO HAVE A BUSINESS LICENSE.

I read these complaints last evening after learning the dealership I went to was trying to work a deal with Drive Financial, now Santendar for my auto loan.

I went into the dealership on Monday and offered 2500.00 down on a car that cost 16K. They wrote me up an offer/terms and estimated payment range and told me that would have an answer for me on Tuesday.

Yesterday I got a call from finance manager that they were still working with a credit person at Drive Financial and hoped to have an answer today as to the terms of the loan so I can drive the car home.

Got a call today (Wednesday) from finance manager, asking me to come to dealership today and I should be good to go. "Should" was the key word.

I went to dealership, had to meet with the owner, of whom told me that 1. I got approved through Drive Financial and 2. the approval is with an extra 3800.00 acquisition fee. That means that I needed...guess what... a bigger down payment, close to four grand total. My payment was also 175.00 HIGHER than what finance manager quoted me. I told the owner that I was absolutely not putting another penny down.

Then, I left~! With no intention to purchase regardless of what the owner tried to sweet talk me into (i.e. I'll call you tomorrow after I try to work on Drive Financial and their rate).

I also think the Car Dealership is sketchy!

Does this 3800 actually go to Drive Financial OR the dealer directly? I wonder, really.