the dealership told the bank the vehicle has less mileage and also told the bank that the vehicle had equimpment on it that it did not this vehicle should not have been fiance I was told by drive and the dealer to bad to sad for us this was odomter fraud equimpment fraud and contract fraud do you know how much money these two companys are making off these deals alot this cant be there first time drive financial is making tons of money on car loans they know should not be financed and the dealer is helping them do it

WHEN CUTOMERS CALL IN TO MAKE A PAYMENT WHY DOES IT HAVE TO BE SO DIFFICULT TO MAKE A PAYMENT. I HAVE USED THE AUTOMATIVE SYSTEM ALMOST EVERY TIME. BUT WHEN THE AUTOMATIVE SYSTEM IS NOT WORKING, I ALWAYS END UP WITH A RUDE CUSTOMER SERVICE REP. THAT HAS NO IDEA WHAT THEY ARE DOING. THEY ASK TO VARIFY INFORMATION, "WITCH THEY ASK SEVERAL TIMES, AGAIN I GIVE THEM THE SAME INFORMATION THAT THEY JUST ASKED FOR.THEN THE REP IS RUDLEY ASKING ME WHY DIDN'T I MAKE MY PAYMENT ON THE 17 TH? YOU ARE LATE!CUSTOMER SERVICE REPS ARE SUPPOSED TO BE HELPFUL. WHAT IS IT ANY OF HER BUISNESS AND WHY WOULD YOU HAVE SOMEONE ON THE PHONE TALKING TO CUSTOMERS LIKE THAT...I ASKED TO SPEAK WITH A SUPERVISOR AND I GOT HUNG UP ON. I CALLED BACK GOT A GUY THAT SAID HIS NAME WAS LINDSAY, PROBABLY NOT HIS NAME BUT HE WOULD NOT LET ME SPEAK TO A SUPERVISOR EITHER. WHO OR WHAT TRAINING CLASSES DOES YOUR COMPANY SEND YOUR REPS TO. THEY NEED MORE TRAINING. CUSTOMER SERVICE SKILLS IS A PLUS .YOUR COMPANY HAS NONE . I AM SURE YOU HAVE A HIGH TURN OVER FOR THAT POSTION BUT CAN YOU HIRE PEOPLE WITH CUSTOMER SERVICE SKILLS. I WOULD HOPE THAT YOU WOULD LIKE YOUR CUSTOMERS TREATED WITH RESPECT.

I purchased a car in 2007and drive financial is the worst financing company in the world. I can never speak with a manager and hiden fes always apply. rudness is major and this company needs o be stopped. I can never get a correct bill and the phone number for corporate office. contacting 7 on your side is a must i am not playing with this matter. I work har for my money and to be ripped off is not acceptable.

On January 31, 08 I had totaled my vehicle after losing control of it on the ice and rolled it. Unfortunately I just had liability insurance on the vehicle so the insurance will not cover the accient, I had struggled to pay the full cover premium after being laid off from my employer of 14 years and 8 months being unemployed. I was fully aware that I should have had full coverage since Drive was the lienholder of the car. What surprizes me that Drive in no way followed up to see if I had full coverage...and if I didn't comply that they did not cover it thru their insurance like other financial institutions do.

Now since I have had the accident, Drive has taken their sweet time to take possession of the recked vehicle from the towing company to make an assessment of what can be salvaged and to apply that to my balance of the payoff, to date it has been almost 3 months. Since the the towing company has had no response from Drive, the State Patrol has issued a letter stating that the vehicle has been abandoned and that charges can be made to me if something wasn't done in 30 days.

Drive representatives continually call me stating that they will repossess the vehicle if I don't catch up with my payments. My response to them is go right ahead...it has been totalled, don't you read the notes in my file? I feel that I shouldn't be subjected to their collection efforts since they have not given me the respect of taking care of a settlement first.

I have countlessly called Drive to speak with a lady who seems to know what she is doing regarding my account and every time that I call I fight with who ever answers my call. They will not forward me to the extension that she has given me. Today when I called I told the person that if they did not forward my call to the requested extension that I would just hang up on them. He was very rude and demanded for me to make an enormous payment to them.

I have read quite a few of the complaints regarding Drive on this website and would have to agree with many that these people need to be taken out of business. I would love to hear from someone who would has dealth with having legal assistance against this company. I'm seriously considering seeking legal advise.

I PURCHASED A 2001 TOYOTA COROLLA CE IN DECEMBER 2001 FROM DOWNTOWN AUTO CENTER IN OAKLAND CALIFORNIA. I SHOULD HAVE KNOWN WHAT I WAS IN FOR WHEN THE SALESPERSON WAS VERY UNPROFESSIONAL. I WAS TOLD THAT I WAS APPROVED FOR A LOAN WITH DRIVE FINANCIAL AND BY GETTING THIS LOAN IT WILL HELP TO REBUILD MY CREDIT! SOUNDS GREAT HUH???? WRONG!!! 2 DAYS AFTER I PURCHASED THE CAR I WAS REAR ENDED FROM BEHIND AND WAS TOLD BY THE DEALER TO NOT LET THE FINANCE COMPANY KNOW! RED FLAG!!! OKAY, IT GETS BETTER, I FELL BEHIND ON MY PAYMENT A YEAR AFTER I RECEIVED THE LOAN DUE TO LOSING MY JOB I CONTACTED THEM TO LET THEM KNOW AND I WAS OFFERED A DEFFERMENT ON THE LOAN ANYWAY THEY ENDED UP REPOSESSING THE VEHICLE I REDEEMED IT BACK PAYING ALMOST $1500 IN BACK PAYMENT, AND REPO FEES, WHICH I WAS ADVISED WOULD BRING ME CURRENT AND IT NEVER DID, THEY REPOSESSED IT AGAIN AND FINALLY I SAID FORGET IT KEEP IT! THEY SOLD IT AND NOW THEY ARE TRYING TO SUE ME FOR THE BALANCE OWED! THIS COMPANY IS A BUNCH OF CROOKS THAT CHARGE EXTREMELY HIGH INTEREST RATES!!! THE CUSTOMER SERVICE IS HORRIBLE AND THE MANAGEMENT TEAM IS NO BETTER! I STRONGLY SUGGEST LOOKING INTO THIS COMPANY PRIOR TO ACCEPTING ANY LOANS WITH THEM! A CLOSE FRIEND OF MINE WENT THROUGH THE SAME ORDEAL . BUYER BEWARE!!!