Drive Financial

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Category: Business & Finances

Contact Information
United States

Drive Financial Reviews

April 3, 2008
They are harassing and unorganized
I purchased a vehicle from Holmes Motors in D'Iberville, Ms Feb. 2007 they unfortunately got me financed through Drive Financial this has been the modt horrible experience ever. They are constnantly calling all hours of the night and insisting that I owe money for payments that have already been paid. I have my receipts that were sent by money gram and they insist that so much went to interest and I still owe them and all kinds of stuff. I just really hate I'm into this but I need to know if there is a way out? I have been talking with my bank to see if I can refinance the car through them or someone I can trust. Every time you call you speak to someone different and can never speak to the person that initially called you and told you one thing it's always " I'm on the phone now and I can help you, you can talk to me or no one." That's not the way you talk to your customers. I even ask for a physical address for the place and they say they cant give that information out. Why ? I dont know what to do but as I viewed online the stories, experiences, and complaints that people have voiced I hate I got into this but I want them reported to BBB and anyone else that can take these people out.
March 15, 2008
Poor service!
My complaint is about Drive Financial. I decided to get a vehicle to reestablish my credit. I gave a $5000 dollar down payment. On my first payment I sent $200 over the amount of my normal payment. My plans were to get it paid off quickly. I was almost sure that in a year or two I was going to have it paid off. Well needless to say that never happened. I read the rip off reports online about drive time, shortly after purchasing the vehicle and was worried about that happening to me. Well just to try and cover my tracks. I sent my first payment early, but before doing so, I called to let Drive Financial know that I was sending in my payment a few days early, only to make sure that it was received on time. I spoke with a representative who assured me that the check would not be processed until the payment was due. She lied, My payment was processed on 3/21, when the payment was not due until 3/25th. The check arrived at my bank before I could deposit the money, my check was returned for Non sufficient funds and I was charged fees of course. Drive Financial also charged me returned check fees and the interest accrued 10.00 dollars a day for everyday I was late. I called and spoke with a manager named Selina. Told her that the representative should have been held responsible. She said there was nothing she could do. The damage was done. I told her to monitor the very first call I made to drive financial and she would see that the representative did lie to me. She said, I will, and that was the end of her conversation.
March 3, 2008
Scam and lies!
Please include me if there is a lawsuit. I have been with drive for 2 years now and have had nothing but horrible service from them. You never get the same person twice when you call and if you ask for a so calls supervisor you get the guy the next phone over I am sure.

I was trying to better myself and save my home from foreclosure so I declared bankruptcy well the case was dismissed by the courts due to some numbers not working for the bank, well drive came and reposed my car with not so much as a letter or phone cal asking if I wanted to bring the account current. I would have been glad to pay them as it was my lawyers suggestion to add them to the case. They have told me they could not contact me because of being in bankruptcy, but if the case was dismissed then I was no longer in bankruptcy and they should of called. They one thing that really pi**es me off is they sent the repo company to my wifes place of employment and snatched the vehicle from there, leaving her embarrassed and having to answer everyones questions, not really knowing what was happing herself.

I then get a letter saying I can pay 400 dollars and reinstate my contract so I call them only to hear I have been lied to again and I have to pay 4000 dollars. The excuse this time was the letter is computer generated and they can do nothing about it, I told em turn the computer off then and honor what their company mails out. But they just enjoy ruining lives I guess.
January 14, 2008
Scam and cheating!
I got a car loan through Drive Financial June 2004. I made all my car payments on time each month. I filed for Bankruptcy in Oct 2006. As soon as they found out I filed for Bankruptcy they started treating me like an idiot. I continued to pay on time and filled out all the paperwork to keep my car. They stopped reporting my payments to the credit bureau and stopped sending me bills in the mail. They stopped taking the money out electronically as we had set up and stated I had to pay over the phone. Of course when you pay over the phone they charge you $10.95 extra to process. April of 2007 I emerged from bankruptcy. I started getting letters in the mail for car loans etc. I thought I would check it out. I went to a couple of dealers. Well, I got scared when one of the dealers called Drive and when he asked them for a pay off amount they advised him there was none because it was included in my bankruptcy. He also showed me what had come up on my credit report which also supported the fact. I then pulled up my own credit report and it stated included in bankruptcy. I decided to purchase a new car and stop my association with Drive. Especially since I was afraid that at any moment they were going to come take my car away. I tried talking to them several times. I was insulted, called a liar, and was told I had to pay for my car. I told them everything that I just wrote and they said oh well time to pay. I told them I wanted to give the car back and they said okay. This was after 3 months of really nasty phone messages they left me. When I finally called back again and the very next day they sent a tow truck to take the car. This was in June. One week before christmas I get a lovely letter in the mail stating that they sold my car in an auction but they only got 2000.00 for it. They then go onto say that they were charging me other fees and that now I owe them 4000.00. It was a great Christmas present let me tell you. So, now I am doing research and am planning on getting an attorney. What they did is completely wrong. I have seen this website and others with people facing similar situations as me. I hate being taken advantage of and I truly feel that this company has done that. I am trying to get my credit back to a good status and get myself out of debt. They are unbelievable. If anyone has any tips on how I should get started or know of any class action suits please let me know.
January 3, 2008
Dirty!
This business is DIRTY! I called and made a payment via phone. They transferred the money to my ex-husband's account even though I specifically asked that the money I sent was to be directed to MY account. When I called about this matter, they said, "Well, your ex-husband's behind on his car payment so we just put the money there instead of yours." As a result, I got behind on MINE! I'm FURIOUS!
December 18, 2007
Illegal collection activity!
My daughter apparently got a loan from these people, I have gotten two phone calls from them and they left messages
asking if I was related to her and that she owed them money and wanted me to give her a message to call them. I believe this is a violation of the collection laws if not it should be.
November 21, 2007
Payment rip off!
I've been with them since July and every month they say that payment wasn't made from my auto pay. So they call me 10 days later each month for authorization of deduction from my account. this is with a $11.00 surcharge. Now i get statements of fee's for $30.00 on top of a $492.12 truck payment. As of 14 minutes ago they tell me it will be $522.00 plus a charge of $10.95 to take my payment out on the 23rd from my bank. If i am on auto pay why do they keep raising my deductions? This is the worst enjoyable purchase i have ever made with so many headaches with lies from finance.
November 19, 2007
They're horrible!
They are a last resort for car loans - no doubt about it - and they thrive on that fact. THEY ARE LOAN SHARKS - NO DOUBT ABOUT THAT EITHER. I like their little "get acquainted" phone call at the beginning of the loan - just to make sure they know where to find you/your car, should they need to send out one of their hulks. At a time in need, I dealt with them because I needed a car loan.

Never, ever again.
November 14, 2007
Lawsuit
Drive Financial authorized a loan through Southern Auto in Maryand.The loan they authorized later came to my attention had been falsified by the "Finance Manager" at Southern Auto. They never followed through to confirm that the employement information was correct. The dealer had denied my request for the employement record that I filled out to obtain this vehicle. Drive Financial had some random job for me that I've never even heard of. Mind you when I filled out the employement my only income was My daughter's SSI, the petty child support and the Social Service money I was recieving. In hindsight I'm not even sure if I was recieving the Social Service money at that point. After trying dyligently to rectify the issue working with the Consumer Affairs Division, I was unsuccessful. Drive Financial wrote the vehicle off as a bad debt, which by the way had a blown headgasket. Now I am being sued for a vehicle that Drive wrote off and Southern Auto is nowhere to be found!!!
October 8, 2007
Worst company ever!
This company decides when to charge additional fees to their discretion without notice to the buyer. I ADVISE ALL " DO NOT GET A LOAN FROM DRIVE FINANCIAL" BEWARE OF LOANS AND RIPOFFS. My son had my wifes car impounded for driving without a license and the bank was notified. I had several thousands of dollars to pay for tickets and fines, and thanks to DRIVE they added 2k more to that bill. I was told by the P.D that the car was moved to another location at the request of the lein holder. I contacted Drive to find out the reason. They informed me that it was to protect their investment, fair enough... Then I was told that the fees would be waved for extra towing and storage charges. THAT WAS A LIE. A person by the name of Lekesha told me this by phone and I verified it with her multiple times. But of course, the thieves were at it again and changed their minds and charged me extra. Now, I trade this car in and receive a 15 day payoff from them send in the payment and on the same day they receive a payment in full they decide to take 896.00 out of my bank account. Guess what I have to wait 30 days for reimbursement from these CROOKS!!! What ever you do do not buy FROM THESE CROOKS, you'll be sorry.

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