This company has changed it's name to Santande assuming that by obtaining a new business name, it would cover the multitude of harrassing phone calls and ridiculously high interest rates that it charges customers, however Santander is Drive and Drive is Santander. I've been financing my auto loan with drive for the past 2 years and the interest alone is enough to send you into bankruptcy. This is a horrible company with unfair credit practices. I would like to be apart of the class action lawsuit against this company simply because of the unfair interest that was attached to my auto loan as well as the harrassing phone calls that I've received on my jobs as well as my friends and family.Enough is enough!!

Extremely rude, Called from my own number. Called my relatives extremely rude yelling and screaming at them for payments. Lied said they didn't recieve payments on time. Theives Do not trust them. They will say anything to get you to make payments even when out of work during the recession. Not willing to work with you.

Extremely rude, Called from my own number. Called my relatives extremely rude yelling and screaming at them for payments. Lied said they didn't recieve payments on time. Theives Do not trust them. They will say anything to get you to make payments even when out of work during the recession. Not willing to work with you.

I went to dealership to purchase a car. I already had a loan and took the car home. I was told the loan fell through and was given Drive as my lender. They are very rude people. They call you even when payment has been sent. If you make a payment over the phone they charge you two seperate fees. If you send it buy moneygram they charge an additional fee. My loan amount never decreased. They sold my account to someone else without notifying me and then this new company tells me that I was three months behind and also repossessed my car. I had all documentation but they refused to acknowlege my paperwork. Personal belongings that were in the car were stolen from the repo company they hired as well. I was not allowed to get mmy belonging because I was informed the car was at the auction for sale two days after being repossessed. I was never given a chance to reclaim my car or received notices from drive that my payments were late because they were not late. This is the worst company to deal with and I am distraught over the ill treatment and poor customer service we received.

I HVE REPORTED THIS COMPANY BEFORE FOR POOR BUSINESS PRACTICES AND OVERCHARGING ME WITH LATE FEES THAT WERE NOT ACCURATE. THEY HAVE REPEATEDLY LIED AND HARRASSED MY FAMILY MEMBERS REGARDING PAYMENTS AND TRYING TO FIND OUT PERSONAL INFORMATION. THE COMPANY NAME HAS CHANGED. I HAVEN'T RECIEVED A MONTHLY STATEMENT FOR MY CAR IN TWO MONTHS. THEY PRETEND NOTTO KNOW MY WHEREABOUTS WHEN THEY HAVE BEEN INFORMED ON VARIOUS OCCASIONS. I FILED A REPORT WITH BBB BEFORE AND DRIVE STATED THEY WOULD REVERSE THE OVERAGES AND CREDIT IT BACK TO MY ACCOUNT. THEY AGREED IN WRITING TO DO SO AND NEVER FOLLOWED THROUGH. INSTEAD GAVE ME A BUNCH OF BULL ABOUT BEING PAST DUE ON MY ACCOUNT. I HAVE PAID ON TIME AND YET THE BLANCE NEVER GOES DOWN. IT HAS REMAINED THE SAME FOR THE PAST 7 MONTHS. I HATE EVER!!!EVER!!! BECOMING INVOLVED WITH THIS AWFUL COMPANY. THERE HAS BEEN SO MANY COMPLAINTS. EVEN THE DEALERSHIP WHERE I PURCHASED MY CAR SAID HAD THEY KNOWN IT WAS FINANCED THROUGH DRIVE THEY WOULD HAVE TAKEN EVERY MEASURE POSSIBLE TO REMOVE ME FROM THIS!!! I WILL NEVER AS LONG AS I LIVE FINANCE ANYTHING WITH DRIVE FINANCIAL OR WHOEVER THEIR CURRENT NAME IS. I WOULD NOT RECOMMEND THEM TO FIDO TO PURCHASE A FLEA COLLAR!!! THE COLLAR GOING PRICE COULD BE $1.00 DOLLAR AND SURELY HE WILL END UP PAYING $100.00. FI SOMEONE OFFER A LOAN TO YOU THROUGH DRIVE TAKE HEAD AND GO TO THE WEBSITE AND READ ALL THE COMPLAINTS AND LET IT BE A WORD TO THE WISE.

Drive Financial has changed its name or been purchased by Santander Consumer USA.

I bought a vehicle from a local car dealer, a very reputable one - or so I thought, and they set up my loan through Drive Financial. The purchase price of the vehicle was approx. $18, 000. I've had this loan for 4 years, and already paid nearly $28, 800, and I still have TWO YEARS left on the loan, which will leave me paying over $43, 000 for a used $18, 000 vehicle!

Part of this is the interest rate and the length of the loan, and part of it is thier fees and penalties. Frankly, I'm to blame for not being a more sophisticated and careful buyer, but no one should be able to do business in this manner.

Does anyone know who I can report this to? I tried to negotiate myself with them, to come up with a fair settlement of the loan, offering them several thousand dollars, but they wouldn't even discuss it with me. At this point, I'd like to involved a consumer protection entity to try and help me out. They've already made plenty of money off of me, and I just can't afford to keep paying for this vehicle.