Drive Financial Services Reviews
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May 30, 2008
RIP OFF LOAN SHARKS!!!!
My car was damaged in a hailstorm. The insurance company said it would cost more to repair than it's worth. The car is still safe to drive, just some dents but no broken glass. The car is being taken from me now. The insurance company is sending Drive Financing $10, 000 and I have to pay Drive an additional $5, 596.19. So now, I will have no car, no way to get to work or to the grocery store or to the doctor's office AND owe Drive almost $5600.00! They will not allow me to keep the car and for every day I don't come up with the $5596.19 in cash, Drive charges me another $7.12 per day FOREVER. I have offered to pay the salvage value of the car - around $2200 and to continue paying my monthly payment until the original debt is paid, but NO! Zach in the Total Loss Department at Drive is perfect for the job, because HE IS A TOTAL LOSER!!! He's hateful and won't answer questions. He also will not put any decision or explanation in writing. STAY AWAY FROM DRIVE FINANCING. THEY ARE LOAN SHARKS. THEY'RE OUT TO MAKE A QUICK BUCK, AND THEY'LL CHEAT YOU ANY WAY POSSIBLE. HELP!
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May 13, 2008
Loan
Drive financial are crooks they steal your money, over charge you, the CSR and rude and they just tell their customer lies. They charge interest everyday you have the car and then if you are a day late they add more money. My first payment went just to interest nothing to my car and when i asked about deferments because i was having a little trouble they told me someone in my family have died.. drive are horrible and worst some of the agents dont even speak english and they claim they are in Dallas Texas, , , , yeah right...NEVER GET A LOAN FROM DRIVE>
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December 3, 2007
Repossessed after paying 10,500
My chapter 13 bankruptcy was dismissed after 4yrs due to late payment of 900.00. Drive financial was paid 10,500 through the trustee. They repossessed my car after all those yrs of payment. In which my car sat for 2yrs after the engine rod broke I was able after 2yrs to get a engine in march 2007 for 7,000 and I also had to have other major work done as recently as sept 07 making my car repair bills over 9,000. and after all this and the 10,500 they came and took my car. This should be against the law that is over 11,000 for this car, I have all the bills to prove this fact.
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September 11, 2007
Incompetent staff
I had my car payment date change from the 2nd to the 12th of the month around may 2007 I called a day or two later to make sure it had been changed and the gentleman informed me that it indeed had been changed to the 12th. Since then every statement has due date of the 2nd of the month and every month I call a representative from drive say that it is on the 12th . I call them back on th 10th of september 2007 and asking for a deferment because my husband had surgery and is off from work for a while and before i could get it out good the rep. Says no and that i had been late all 6 payments, i informed her that it was a lie and ask for a copy of my payment history and to speak with her supervisor, she replied she was the account mgr. I ask to speak with someone over her and she hung up the phone. There is more but im getting disgusted thinking about it.
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September 5, 2007
Stay away from this company!
Drive Financial is horrible to their customers. Repeated phone calls regarding payments that were merely 1 day late. In one day I received 13 calls from Drive Financial even after I had spoken with a representative and informed them of when the payment being sent. I co signed this loan for my daughter due to she had no credit. Apparently this is the type of company this is. I also believe that they added an additional 1300.00 onto her loan just for financing the vehicle. This is above and beyond the extremely high interest rate. This is a rip off company. There is a class action law suit currently on this company and I agree with it totally. STAY AWAY, RIP OFF. All representatives are rude and talk to customers as if they are second class citizens.
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January 5, 2007
Terrible experience!
I bought a vehicle in July of 2004 from Drive Financial. I can proudly say that I have not had a late payment that was my fault. For example, I had so many problems with these people stating they had not received payments or taking forever in a day to cash a personal check.
This lead me to switch to auto pay. I asked to have my payment deducted on the 15th of every month. Now this sounds PRETTY simple, huh? WRONG! The 15th approaches and the money was still not withdrawn for my account. I called Drive to inform them that the payment was not taken out. So, one lady tells me that the system may be slow and to call back tomorrow if it has not been taken out. So, I call the next day and the next day (speaking to different representatives) and before I know it it's been 7 days and the payment is still not taken out! The rep. tells me that I will need to pay with a credit card to get my account up to date! On top of that they have added interest! So, not only is my payment LATE, I also have to pay a 10.95 processing charge for their mistake!
The Representative told me that he would adjust the interest and that I would not be charged the 10.95. I was still charged the 10.95. I canceled the auto-pay and just decided to pay with a credit card over the phone so I would NOT have to deal with any more problems. That same month a representative tells me that I am still on Auto-Pay and to wait to see if the payment is automatically deducted before I pay with a credit card. I had already canceled auto pay! So... it all begins again. I am stuck waiting for this payment to be deducted out of my account (which never was). I now have to pay late fees, interest, and who knows if all of this is on my credit. This happened to me for 3 months!
I have other complaints with this company but there is not enough time in a day to type all of it. Are we proceeding forward with a class action law suit? If anyone is serious about this, please let me know. If no one has started this process, I would be willing to do it.
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