Due to a catastrophe we ad our identities stolen, we too were forced to use tis finance company.What a nightmare! We are being charged initially 24% interest, you are also carged $9.00 on line payment fee, which is cheap compared to the phone fee.

It took the company over 6mos to be able to access online account information. When we ad to move it took anoter 6mos to get te address changed.

The people who work te phones barely speak audibly let alone in good english. We were recently informed by a phone rep that the company had changed names, they have harassed our references beyond comprehension they have demanded 115 dollar late fees, ( I wish my company could do that)

Te vehicle that was purchased was recently rear -ended and subsequently totalled, I bought te gap insurance at purchase, DRIVE told me to call te dealer, the dealer is out of business and Mitsubishi has told us that Drive has the paperwork inclusive of gap insurance.


So, needless to say, we have paid far more than the vehicle was worth all due to an identity theft. How is this fair? or just? and how is it supposed to assist credit risks if all this company does is drive the person wo is trying to get out of a hole further in?

This is just another case of a greedy company that preys on misfortune.