Here is a number to call for all your complaints and the person Michael Ramierz 480--632-3193

I BOUGHT A 2003 FORD TAURUS FROM DRIVE TIME, I ASKED FOR A CARFAX AND TO THIS DAY I STILL HAVEN'T RECEIVED IT. WHEN I QUESTIONED THE NEW PAINT ON THE BUMPER, I WAS TOLD THAT HTEY HAD IT PAINTED DUE TO SCRATCHES ON THE BUMPER. I WAS RUSHED INTO MAKING A DECISION AND WAS CONGRADULATED AFTER I DID.
WHEN I PAID MY PAYMENTS EARLY I WAS CHARGED A LATE FEE. HOW DO YOU GET CHARGED A LATE FEE FOR PAYING EARLY. WHEN I QUESTIONED THEM AFTER THE HARRASSING CALLS THEY PUT ME ON HOLD FOR ABOUT FIVE MINUTES AND CAME BACK WITH A STORY SAYING THIS WAS ABOUT SIX MONTHS AGO THAT WE ARE CHRGING YOU FOR. WHEN I ASKED WHY I NEVER BEEN TOLD ABOUT THIS THEY DIDN'T GIVE AN ANSWER JUST SAID PAY IT.
I THINK THAT SOMETHING SHOULD BE DONE ABOUT THIS SO-CALLED COMPANY BECAUSE THEY ARE VERY UNETHICAL IN THEIR PRACTICES, THEY ARE RUDE AND HARRASSING. CONSIDERING THAT I AM PAYING $15, 000.00 FOR A $6, 000.00 CAR. THEY ARE TOTALLY RIPPING OFF CONSUMERS AND THE GOVERNMENT ARE LETTING THEM DO IT.
SO, I SAY TO EVERYONE WHO HAS FELL VICTIM TO THIS COMPANY. "HOLD YOUR HEADS UP, BECAUSE THEY WILL REAP WHAT THEY SOW" MEANING THEY WILL GET WHAT'S COMING TO THEM.
BE BLESSED BECAUSE WE ALL CAN HAVE THINGS IN OUR LIFE TO GO WRONG BUT THAT DO NOT GIVE OTHERS THE RIGHT TO TAKE ADVANTAGE OF US.

DO NOT BUY A CAR FROM THESE PEOPLE! I have a handicap child I needed a van for. They sold me a van that the left slide door would not stay shut. I knew this when I bough the van, but they told me that the warranty would cover it. What a ******* lie! Now I have a van with a door that alarms non stop. If i pull the fuse out, the window alarms. WTF!!! But thats ok I can be just as good as they can. I hired a lawyer to sue them. I will get it fixed or own me a new van.

Drive Time in ABQ, NM was my last resort to getting a used vehicle, but now with my experience with them I never should have. iF THERE IS A LAWSUIT AGAINST THIS COMPANY, PLEASE INCLUDE ME IN AND CALL ME FOR MORE INFORMATION. I SURE LIKE TO GET BACK AT THEM.

THEIR CUSTOMER SERVICE IS REALLY VERY BAD, THEY ARE RUDE AND THEY WANT TO HAVE THE LAST WORDS IN EVERYTHING THEY. THEY DON'T GIVE YOU TIME EXPLAIN YOUR SITUATION ESPECIALLY AT THE ALBUQUERQUE OFFICE.

THEY CALLED MY OFFICE AND HARASSED ME. THIS LADY STARTED CALLING ME NASTY NAMES AND I TRIED CALMING HER DOWN BUT SHE WENT ON AND ON HARASSING ME.

I applied for a loan on their website. 5 minutes after applying I received a phone call stating that I was approved for a loan on a car. I had told the person who called the I only had $500 down payment. I was asurred that was enough and that they could put me in a car. 2 Days later I paid $20 to take a taxi to get the the showroom. While there I decided to do the financing before looking for a car. I had all the paperwork with me that was required. While there I was introduced to the credit manager and he said $500 should be plenty. Well he did the numbers crunch and guess what? Now they wanted $900 down payment before I could even look at a car. I came up with $860 for the down payment, taking every penny I had on me at the time. I asked if we could find a car, and give me 20 minutes to go and get the other $40.00. I was told no! Well I left the lot, again having to call a Taxi. I went to another car lot and bought a car. After I got home the credit manager had the nerve to call me and asked if I was still interested in one of their cars. When I told him that I was upset over the $40.00 difference he said that it was the computer that told him he could not accept anything less then $900. I told him that I only needed a car (to get to the bank) and I would have had the other $40.00. He said he could not let a car off the lot for less then $900. Again he blamed the computer. I told him that I wanted nothing to do with him or Drive Time. He actually told me that if there was anything they could do in the future to help me with a car to call. You have got to be kidding. I would never do business with them again and encourage people to stay far away from them. I read the other reviews on the internet but still thought I would give them a chance. Boy was I wrong. If they would not budge on $40.00 for 20 minutes, I don't think they would understand any other circumstances that could cause a person to be 20 minutes late in a payment. Don't do business with them. I personally went to a "mom and pop" dealer who was more then willing to help me out and with only a $500 down payment. Oh by the way, the car I got was only 12% interest and Drive Time wanted approximately 33% interest.