In March of this year I was having some issues with my computer so I looked online for help. I came across this company that installed missing drivers to your computer. I was missing a couple of drivers so I purchased it. I installed it and none of the drivers that I needed would download into my computer. The nest day I contacted them via email stating it didn't work on my computer and I received no response. Still to this day I am trying to get in touch with someone and they will not give me any reponse to my issue. They ripped me off and will not return my money even though they state a 30 day money back guarentee!!

Downloaded driver whiz to scan my computer to see why my printer was not functioning. driver whiz did not work. When I checked my credit card account, found out that They had checked off that I wanted an extended service. The extended service was in smaller letters, not like the big Ad that said special offer $29.00. A REAL SCAM. Asked for a refund but just got the run around. I did not see they alredy had the extra service block ticked which cost $45.00. I thought that was illegal.Will try other venues to get money back.

I bought the program earlier this year to update my drivers, and I have my Banking records to prove it. I had to re-install my operating system, and failed to save the registration key so I could continue using the program. I emailed Driver Whiz, explained the problem, and
asked them to supply the missing key. First response was :- Can't find your details in our data base. I kept writing to them, and finally
got another response :- We sent the key to another email address. Maybe I was using another email address when I bought the program.
I've had computer problems and had to switch from Wireless Broadband to Dial-up for a while, and used a temporary address for that.
So I wrote again, pointing out that I can't access that now-closed temporary account, and they don't answer. I live in a small country
town in outback Queensland, and I have a very unusual name, so there's no question of a mix-up in identity. Their records must show
that I bought the program. I can't remember which email address I was using at the time, but my identity hasn't changed. If they'd respond, and engage in some discussion, I wouldn't feel that they are intentionally cheating me. But they're not acting like honest
people. Can anything be done to stop them from treating customers like this?

Thanks, from Gaele Maat.

This software does nothing more than Dell Support offers for free to any Dell computer owner. A couple of the drivers I did install using the program messed up my computer. I've sent several emails over the last few days asking for a refund. The information on the website makes it sound like a refund will be made if you are not pleased with the program. All I keep getting back is a template telling me how to install the register key. I had no problem doing that. I feel this company is a scam and other reviews I've read seem to agree.