I purchased a vehicle from this company in February 2010 after a very messy divorce. Basically, I fell on hard times as what often happens to women after divorce. I was dignosed with Breast Cancer and have incurred substantial medical bills. I work on a government contract and with the new fiscal year the contract came up for renewal. Several individuals where laid off, others (like myself) who were fortunate enough to have been hired back were hired back at part time rates with 2001 wages. I called DriveTime and explained all of this to them.They told me to borrow the money. I didn't try to hide or not take their calls. I asked if they could put the payments to end of my loan, and I was basically told that "management" would not approve the action because my loan was too new, but if I made one more payment they could assist me ( I struggled and made the payment) and called back for the assistance that I was told would be granted; to only be told that their was nothing they could do. They have harrased me to NO END ... called my family, job, and my ex-husband who I have a restraining order against (now he is harrasing me again because someone at this company gave them my private information).

It would be a safe bet to say they are not donating to the Susan G. Komen foundation!!!

They need to be sued for unsavory business practices. Even the banks got a bail out!!!

My complaint is basically confirming everything everyone else is going thru with Drivetime, the over pricing on their vehicles not knowing how much interest you are paying until you get your paper work in the mail, the inconsistent lies from the loan manager, you will discuss a situation with them(Eric) especially then when next month comes they have no recollection of the conversation, I am like "ok if you guys are recording the conversation then just play back the tape", for some odd reason they can not, my main dilemma with Drivetime is the no late tolerance, I guess they are the only ones not going thru the recession.
I bought a 2002 liberty jeep from them its going on 4yrs. I have been paying on this jeep. I have never really had any problems, because I was paying on time or satisfactory to the company, I have 1 more year and a couple of months to be done, and I tell you I have never been so disappointed in a car dealership performance before in my whole entire life they are pathetic, and the majority of the employee's there are all caught up in that cult, I feel sorry for them, treating old people, and people who barely making it like we are the villians, that is why the commerical says people who thought they had less than perfect credit go to the go to guys, hell if they could pay every pay every month on time for 5yrs. they should just wait to go to a real dealership, cause Drivetime is just a mom and pa shop...
Please include me on the lawsuit well my car payment is 2 days late they(Eric) already talking bout repossession, even though I sent payment out on the 3rd they will get it on the 4th...(ONLY 2 DAYS LATE)