DRIVETIME, WHAT A JOKE. THEIR CUSTOMER SERVICE IS ABSOLUTELY HORRIBLE. FROM THE BEGINNING, I'VE HAD PROBLEMS WITH THIS FINANCE COMPANY. I HAVE RECENTLY RUN INTO SOME FINANCIAL PROBLEMS WHERE I WAS HAVING TROUBLE MAKING MY PAYMENTS. I DISCUSSED THIS ISSUE WITH THEM AND THEY WERE OF LITTLE TO KNOW HELP AT ALL. TWO CUSTOMER SERVICE REPRESENTATIVES, MARY HOPPER AND CYNTHIA MURILLO WERE THE WORST. THEY CONSTANTLY HARRASSED ME WITH PHONE CALLS AT MY WORK. AND THIS WAS AFTER I TOLD THEM THAT I NEED TO DO A VOLUNTARY RESPOSSESSION. AND THEY STILL HAVE NOT COME TO GET THE CAR. THEY KEEP HARRASSING ME WITH EMAILS AND PHONE CALLS. NEVER, NEVER, NEVER PURCHASE A CAR THROUGH THIS COMPANY. YOU'LL BE SORRY YOU DID. THEY ARE THE WORST. LITTLE MISS MARY HAD THE BALLS TO TELL ME, DIDN'T YOU KNOW WHAT YOU WERE GETTING YOURSELF IN TO? FTER ALMOST (3) YEARS OF MAKING MY PAYMENTS ON TIME AND THIS IS HOW THEY TREAT THEIR CUSTOMERS. I'D RATHER TAKE THE BUS.