DROS
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Category: Entertainment
Contact Information
United States
dros.co.za
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DROS Reviews
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Noose
January 12, 2011
The service from the waiter was really shocking
The service from the waiter was really shocking. I had to ask him for everything... Sauces, fetched our own baby chair, lucky packets that the children get with their meals... The experience was just dreadful and because I know Dros standard I was really surprised. Alrich was our waiter but everything did just seem like an effort. When he bought our food, I first said the children meal looks burnt and he just laughed. He left and then I had to ask him for sauces, when he bought the sauces they were mostly peri peri. He never came to ask how our food was although I know this can be annoying but never once asked if everything was ok. I was watching the other waitresses and I could see how much care they took in their tables and I could never find this waiter when I was looking for him. When we asked him for the bill, he bought a machine that battery was dead, and then I had to ask him for the lucky packets for the children. I then got tired of waiting and went to the door and he was standing on the balcony and had to ask him again for the lucky packets. It was just not the service one expects to receive in a restaurant of any standard. Very dissapointed...
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Gaminator
September 30, 2010
I will never go to that dros again
I was at the Dros in potch about 2 weeks ago and i sat there with no service for about 30 minutes. i then decided to leave and upon leaving i said to the Waiteress's that were standing by the door having a fat chat and laughing away thank you so much for not giving us any service, which they turned around and responded it is a pleasure.
Now for a company that is surposed to take pride in its self for there staff to turn around and do this. it is disgusting, I will never go to that dros again.
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Gurmenaro
September 23, 2010
The food was cold and we were warned by the waiter not to eat certain food from the menu
We had a Sunday lunch at the DROS and all four the food plates had hair in it. The food was also cold and we were warned by the waiter not to eat certain food from the menu. The prices were also rediculous and I must say it is the most I paid for the worse food ever. I also send an email to their 'contact us' on their website and got no reply back. It looks to me that they just don't care!
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Rugger
September 9, 2010
We really don't want you here, but you can come in
On 16092009 a group of app. 14 people, aged between 23 and 26, including myself, went to Dros Cresta for a few drinks after watching a movie. We were informed by the 'less than interested' waitrons that we cannot sit outside unless we order food (note: a plate of chips is not considered food). They then informed us that we can sit by the bar, which may I add does not cater for a group of friends that wish to sit together rather than like grazing cattle, which is how we were treated. I imagine that Dros head-office did not intend for their name to be used in this way, but I do stand to correction. On average we all had 3 drinks each, costing no less than R16.00, which with the correct service could have lead to a substantial tip, but still this was of no interest to them. I will no longer recommend nor choose to eat or drink at this establishment any more, and urge others to consider same.
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Englishman
September 6, 2010
Lack of staff and lack of interest
There were only two waiters to service the whole restaurant, no bar tender. The food was simpley not good and overpriced - R29.95 for a kiddies toasted cheese sarmie that was rock hard with chips that were undercooked and greasy. The rest of the meals were below average to say the least. With one of our dinner mates commenting 'that it is the first time he is having chicken peri-peri without the peri-peri!'. The kiddies play room left alot to be desired with the only attraction being video games.
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Onymown
August 23, 2010
Pathetic excuse for a restaurant
I moved to cape Town a year ago and decided to meet up with friends at The Dros in PE for supper. What should have been a night filled with catch-up, it was filled with numerous complaints about the food and wrong orders. now, when it comes to trainees i can understand that they will have the OCCASIONAL mess-up. but, for a table of 5... we had one forgotten order, one wrong order and a horrific concoction of very strong cocktails! we were not told that one of our orders were forgotten, we were sinply told by the waiter that it was going to take longer. half an hour later, the manager decided to tell us that the order was forgotten. when it arrived, it DEFINITELY was not worth waiting for!! the food is gross and the service is utterly appalling. i don't even know what keeps this restaurant chain around anymore. i was promised restaurant vouchers for each of my friends but i am now sitting waiting for that phone call from that manager for almost two months now. next time i would rather opt for Spur, as i know what kind of food and service i will be getting there...
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