Drugstore.com
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Category: Websites
Contact Information
United States
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Drugstore.com Reviews
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Cjhammin
May 5, 2010
I have unsubscripted from their emails eight times over the past two years
I have unsubscripted from their emails eight times over the past two years. I have called them three times to obtain assurance that I was actually unsubscribed -- each time they promised I would be removed from the list. I still get their unwanted emails!!! How can these people be made to listen?
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Bilmut
March 13, 2010
Queried the customer care and receive a rude answer
I ordered Yardley talc and received it without the sticker on its cap. Queried the customer care and receive a rude answer "WE ARE NOT THE MANUFACTURER", Boss, You know what you are shipping..
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angie2499
March 1, 2010
rip off sites on their website
18 months ago I was on Drugstore.com website and after i purchased my order and they got my credit card number a page popped up and said that I could save $10.00 next time with a coupon. Well ever since then I looked at my credit card statement and I have been getting charges $12.00/month for ESavings Club 800826-1885. Why would a pharmacuital company have such a decipetful scam on their website. Why would anyone pay $12.00 month for coupons which I never got anyway? I called Drugstore.com and of course the woman told me that they still have their link on Drugstore.com website. I also asked her if she recieved many compliants and she said YES!!! Dont use drugstore.com. They are deceitful and dont care about manking more money using scams website links on their websites. Use Walgreens or CVS or anyone else but dont use Drugstore.com they dont care about people all they care about is making more money for themselves by hiring deceiptful and scam website links on their site to make more money. If you got taken for the $12.00 every month too then sign in here to file a complaint.
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Bob Hope
February 2, 2010
Be very careful
When I received my order from this company, $48 worth of products were missing. I called to try to resolve the problem and was told that the 'records' show that nothing was missing. After going around and speaking to a supervisor, they agreed to re ship the missing items. That never happened and I'm out of $48.
Be very careful if you order from these people. Better yet, don't order from these people. The prices weren't that good, anyhow. Even if, by chance, you receive your order.
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Beffan
January 21, 2010
Ridiculous scam
The exact same thing happened to me. I made a few purchases through Drugstore.com and noticed a $12 charge on my card for two months in a row. I called Reservation Rewards and they told me that I authorized the charge when I clicked on a coupon for $10 off my next Drugstore.com purchase. I contacted Drugstore.com to complain and they sent me an email extoling the virtues of Reservation Rewards. I still don't know what Reservation Rewards does or offers, but my days of using Drugstore.com are over. Too bad they are ruining a neat business with this ridiculous scam.
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Solle
January 5, 2010
Block your complaints
I ordered a Durex Play Gem on a spend 25.00 and recieve a Durex Charm/Luna for free. Recieved only the Play Gem in clearly defective less than new condition. This company has firewall protection to block your complaints.
This leads me to the belief that they think they can get away with this because of the personal nature of item ordered.
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Tom
July 30, 2009
Bad customer service, defective items shipped
I ordered Yardley talc and received it without the sticker on its cap. Queried the customer care and receive a rude answer "WE ARE NOT THE MANUFACTURER", Boss, You know what you are shipping..
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Enrico
February 12, 2009
Bad service
I won't do any more orders here... I've done many, and while they lure you into spending a bit more to get that free shipping, it takes forever for them to ship. Not convenient when you're running low on drugstore items. Then, within hours of placing your order, they make sure that you cannot cancel it because it is "processing". My most recent order has been "processing" for a week now and STILL has not shipped but can't be canceled. Go figure.
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