On Sept3, 2009 Dryview Window Restoration applied their restoration fix for fogging windows and doors. They did the repair on 9 window panes and one patio door the Technician, Erin explained that it would take about 6 weeks for the windows and door to become completely clear. If all the windows and door did not clear up then we were told to call the office of Dryview and they would send her (Erin) back to fix the problem or refund the money for the affected windows and door that did not clear up. The contract states a 15 year warranty. I have called the office several times and emailed them at [email protected] and have not received any call back or email from them. I'm not asking for a refund, just a return visit to inspect their work and propose a fix.