DSTV
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1 stars | | (9) |
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Category: Entertainment
Contact Information South Africa
dstv.co.za
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DSTV Reviews
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micca01
June 18, 2011
Repeats
I just want to know if anyone at dstv really really really care about what their paying customers want need or simply ask for and have been for more than a year...We have been asking about all the repeats and it has kind of been ignored...Yes you placed a add on TV a few months ago explaining the reason for repeats But it has become somewhat ridiculous now... You have a 12 hour schedule not 24 and it repeats itself every 12 hours and if that's not enough to make your viewers frustrated, your also repeating the same programs on different channels now...Because we did not watch the programs when it was on mnet with it's repeats...We now also get to watch the same program on Series with the added repeats and also on universal with the added repeats... it's like the programs just got bumped of to the next channel Is there is really no new shows for different channels or shall I just get mnet again as I mean I don't need to pay for the hole dstv package if I just need to watch mnet the first time round...Your just going to repeat the hole season of whatever series on series channel or universal anyway...
Please don't say it's a set channel that you bought because if it was it would have different programs on...
It's your responsibility to get the best viewing for your customers, I believe we pay you more than enough to at least ask for that...
It's your responsibility to review every channel bought by you and make sure it's always up to date and exiting...and if it's not up to your viewers satisfaction
You need to go to the provider of that channel and tell them that it's not acceptable as your viewers are unhappy with the amount of repeats...
You need to start listening to your viewers as at this moment I really don't feel like it's a top priority for you...
There are to many repeats on DSTV...
I'm not a satisfied viewer and I'm not to only one...
I would like to know what your going to do about it...give us a action plane we can work with...
I'm asking you to give all the viewers a answers on my discussion...
Can we expect some drastic changes or are you not willing ''hands tie behind your back'' to do something about the amount of repeats...
''Dstv So much more'' repeats than any other provider...
Mell
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Witchie
May 30, 2011
schedule change
Is it not monopolising for only 1 company to offer a TV service? Please dont say they have competition in the form of SABC. SABC does not show the Formula 1 Grand Prix and other top sports events. We need another provider. Its like forced TV slavery. Its a frigging monopoly. The only way to stop DSTV from taking the mickey out of South Africans isto terminate their services. They really DO NOT care what you think. They only care about the money rolling in so as long as you paying... You set the standards, enjoy
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Jacques Daniel
May 29, 2011
moving of scedule
For paying over R500 a month i would expect that you would be proffessional in the sceduling of your programmes and do not get me started on all the repeats on the prehistoric movies you show, i was waiting to see the F1 grand prix to find that the tennis was for ever showing then to see that the F1 will only start after mid night, why was it only showed live on HD and not normal broadcast, to think you people can not think that some people have to work the next day and you show an event like that at a rediculas hour all that i can say is you people are making me think about canceling my subscription. All that you for ever do is raise the price and neglect to give us what we pay for.
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Ampie
November 26, 2010
Prize winner
Won a price from DSTV over one year ago and are still waiting to receive my prize, DSTV are in no way assisting, leaving the price winner to try and claim the prize (with no results) This price is to the value of R59 900.00 What more must I do?
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SKY009
February 10, 2010
UNHAPPY CLIENT
I have applied for a staff account in 2008 and when signing the contract the terms was that a debit order from my bank will be done on every 23rd of the month, however I received a Call from a Vivian on the 01Feb2010 advising me I owe R2110 as it did not go off my salary for the first 7months... I was shocked and wanted to know why they only calling me now (after a year) also wanted to know how come was it then debited from my account 7months later as I signed a contract for my account to be debited. Firstly I do not have a 2110 laying around for other peoples mistakes and when I called them back to discuss a payment a arrangement they told me I have to pay my current invoices aswell as R675 of my overdue for three months. Which will amount to close to R900 for a dstv, I really dnt have such monies for 3months, I am a single mom and paying for my own studies aswell, I dnt have that kind of money and tried explain to them also seeing that it was a staff account and I wnt be running away with the money i requested for them to make me a better offer and wanted to speak to a supervisor, I called numerous time to Reyhaana(the supervisor) which up to date she didnt reply to my emails or calls. I just think this kid of service is putrid atleast someone can get back to me... If I must go through this lengths to get someone to get back to me after me calling and emailing with no reply then I will have too, I will also go to hello peter and all other complaints boards.
We are all customers and would like to be treated as such and not like criminals, I want to pay this account I just need to understand and get proper answers to why I must be held liable for a mistake that was not my fault, This type of service make me ashamed to be part of multichoice, If this is the way they treat the staff accounts how dnt they treat the customers!!! very very very disappointed
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VanessaM
September 16, 2009
Verminators
DISCOVERY CHANNEL’S VERMINATORS – HARD TO SWALLOW
Last night I saw an ad for a new up and coming program which will be featured on Discovery Channel’s “Everyday Heroes” stint.
Firstly I must say I am rather disgusted at Discovery Channel’s “show the people what they want” programming. I have always considered DC to be a learning channel, great for kids and adults alike – never a dull moment, and always something new to learn. Not only about engineering, but animals and the environment alike. DC has always had my thumbs up, especially with children as they could learn from a very young age about the realities of global warming, exploitation of animals etc.
It seems now that DC has run out of things to air. On last night’s advertisement for Verminators, the guy promptly tells the camera that “if it runs, flies or crawls, I kill it”… (big smile on the face “nogal”). I just want to know what this teaches our children?
When you think about it, yes, vermin do exist everywhere (once you can actually define the term “vermin”). The reason rats and mice appear to be “overcrowding” public areas, is probably because we have been killing off snakes who are their natural predators. Rats and mice have become resilient and survive easily among humans, but their predators don’t, as they are often dangerous and fearsome.
Spiders are more often than not totally harmless to human beings as long as we don’t tamper with them. And in fact, only 4 species of spider in South Africa are actually lethal. However, they do get into our homes and do pose a threat of a nasty bite to your toddlers. But have you ever stopped to ask yourself why they are not controlled in their numbers? Probably because we have decided to remove trees and natural bush to build flats and houses. And so, there go the birds. The birds would happily have taken care of those 8-legged critters around our homes even before they get to crawl through a gap in your burglar-barred window.
And so Discovery Channel documents these so-called “Everyday Heroes” and puts them in a light that is deserved and good. Why don’t we just wipe out everything that lives and breathes on the planet, excluding ourselves of course… then we need not worry anymore about phobias, germs, heebee-geebies, and the like.
When did we become such ruthless nancies?
I will certainly endeavor not to encourage any children I know to watch this program, or Discovery for that matter. What a sad turn to a channel that used to be informative.
In utter disgust…
Vanessa Massyn
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Sibongile Mtshelu
June 2, 2009
Account Query
My account gets suspended every week because the February amount does not reflect on their side. To get the account re-installed I get charged R50. Every week I spend atleast R30 on phone calls trying in vain to sort this matter. I have faxed a dozen times the proof of payment but no one ever calls back- but the Customer Care personel always promise that someone will call within 24 hours. In the mean time the arrear keep going up.
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November 4, 2008
reconnection fees
My decoder started being faulty early this year, i called multichoice and one of their agents told me to take it to my nearest multichoice. the person never told me i should ask for the decoder to be disconnected. i had to move from where i was staying so i did not take it in for repairs. in august i took it to multichoice and i was told they would replace it for a fee of R325-00. i called multichoice last week for reconnection i' now told i have to pay them R1800-00 (not exactly sure of amount). i failed to understand how this could be since i was not paying them debit order. i paid in cash wich in in advance.
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October 10, 2008
Unauthorised reactivation of account
1.I requested my account, which has 3 decoders on it disconnected on 23/9/08 as i am unable to afford the service any longer.
2.The 3 decoders are in different locations, in different properties.
3. The account is in my name and deductions are from my bank account. 4. On 9/10/08, While enquiring about the refund due to me as per my discussion with call center agent Desiree on 23/9, I discovered the service had been reactivated.
4.Without my knowledge or notification in any form or manner, the service was reconnected simply by another party supplying my ID number.
In effect multichoice have allowed another person to incur costs on my behalf without my consent or without notifying me of a change.
I have not had a phone call returned from the corporate offices in JHB left yesterday and not received any satisfactory answers from call center agents Tebogo or Gabriel.
This is reckless behaviour with my money and I expect nothing less than what was indicated to me as a refund by Desiree when disconnected.
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