Never order from KOOVS since they use the DTDC Service and you're never going to get your goods delivered! They're the 2 worst Indian companies combined, with the complete wrong attitude towards their own services.

I ordered an item from KOOVS and NEVER RECEIVED it even though KOOVS charges delivery fees while most other online shops don't.

I have been calling/mailing around since last 2 days and still am not getting anywhere. Support only replies with 'Sorry for the inconvenience' but no details of what is happening.

I get shipments faster from USA than a shipment from within India!

I just lost my money and I advice everyone NOT TO ORDER FROM KOOVS nor to make a shipment with DTDC.

Search around on the Internet. I'm not the only one it seems!