Donuts seem to be stale- I bought a dozen and the nexr day they seemed to be stale. When we went back today the service was poor. If you ask me there was not enough people to hanle the customers and the drive thru at the same time. I'll give it another try but we'll probably end up at Panera's instead of your place. Also Tables need to be cleaned more frequently.
It's a shame because we use to love the place,
Thanks Roy Brizell
Store #1746149

Visit this Duncan Donuts often, is the one closest tp my destination
The other day, the temps outside were in the 90"s, inside the DD at 2435 Hylan Blvd, was even hotter... a fan was blowing hot air.. the workers sweating, and they were still as nice as they always am..the ice cream in the case melting... the donuts were exposed to this heat..
this is not the first time I have gone in there in this type of weather... everytime I visit, is the same extreme heat. Spoke to someone who worked there, they stated AC was being repiared, I do not believe that, as I said is always ike this...
also this DD has a dirty appearance.. tables.. not clean... but the main issue is the Heat... these poor people having to work in such an envoirnment is apalling. If this issue is not addressed i am taking it to the NY Board of health, making sure something gets done! I am just a concerned NYer who happens to Love DD, this being the only DD I have ever been too, with such almost unhuman conditions..and as i said ice cream was melted.. donuts in the extreme heat, and... employees sweating... as if you want to see that, when they handle your coffee & donut...