Cable Companies like timewarner and comcast
Only the airlines make us similarly unhappy.
Why is that?
Part of the problem may be the absence of competition.  The major cable players - Comcast, Time Warner, Cablevision – agreed to divide up the country among themselves.  They do not compete in any of the top 25 metropolitan areas except New York (and there’s a little competition in DC). The cable companies raise rates at will and mistreat their customers because the customers have no where else to go.