Dunkin Dounts

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1 stars
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Category: Lifestyle

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United States

Dunkin Dounts Reviews

springlake July 16, 2011
Over charged - no promotional receipt - help not friendly
I have been a DD customer for yr's, but my last visit to the Spring Lake Heights, NJ location was less then desirable. The counter person made you feel that you were a bother, then overcharged me, and never gave me a receipt. I assume I was not given the receipt because of the DD promotion that is currently running, (fill out TellDunkin on your recent experience) and you rec a free donut with a purchase of a med coffee. After researching DD complaints, I will never go to another one again. I will seek out the mom & pop coffee shops.
SAYSHASMITH21 January 17, 2010
WRONGFUL TERMINATION
I WAS WRONGFULLY TERMINATED FROM DUNKIN DOUNTS ON BROADWAY. I HAVE BEEN WORKING FOR DUNKIN DOUNTS FOR ABOUT 3 MONTHS. I HAVE BEEN LATE TWICE, AND HAVE BEEN WRITTEN UP ONCE PRIER TO MY TERMINATION. A CUSTOMER CALL AND COMPLAINTED THAT SHE DIDNT RECIVE HER COMPLETE ORDER. I WAS ON DRIVETHRU CASH, AND CASHED HER OUT AND GAVE HER COFFEE. WHEN SEEING IF HER FOOD WAS READY SHE GROVE OFF WITHOUT RECIVING THE REST OF HER ODER. SHE CLAMES THAT I WAS CLOWNING AROUND AND THATS WHY SHE DIDNT GET THE REST OF HER ORDER. THIS WAS UNTRUE BECAUSE I EVEN STOOD OUTSIDE TO MAYBE SEE IF ONE OF MY CO-WORKERS MIGHT HAVE PULLED HER UP. IN TRYING EFFORT TO COMPLETE HER ORDER. ONE CO-WORKER WAS SENT HOME AND I RECIVED A WRITE UP. I FINISHED THE REST OF MY SHIFT AND WENT HOME. UPON THE NEXT DAY I WAS CALLED BY THE MANAGER AT 9 IN THE MORNING AND WAS TOLD THAT I HAD TO BE LET GO. I BELIVIE THAT THIS WAS UNFAIR AND THAT PROPER PROCCEDERS WAS NOT FOLLOWED. I WOULD HAVE LIKED TO SEE THE TAPES. I WOULD HAVE LIKED TO HAVE BEEN CALLED INTO THE MAIN OFFICE AND ASKED MY SIDE OF THE STORY. NONE OF THAT WAS DONE.
Mr Tibbs October 26, 2009
Drug Use
I go into this store almost every morning around 5:15 am...and everytime i'm in that store i usually use the bathroom before getting my coffee, and just about everytime, there aways seems to be a strong stench of marijuana. I've asked the manager of the store about the smell, and she stated that I must be imaging things...even made a side comment to another employee that i must be "high" when i come in...only because i'm a good christain man i did not knock her teeth out for those remarks however, i've have befriended several employees, and they state that when come in, that the manager smells like marijuana, but they do not aproach her about it, for fear of being fired ...also, seems like the muffins i buy adonuts lways seem stale, like they were kept from the day before...being that i've worked in a similar bakery place, i know that donuts have a 14 to 18 hour shelf life, so they should be thrown away...not sold early the next morning...this place needs to be investigated...and all personel needs to be drug tested...starting w/ that manager!!!

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