Dunkin' Donuts
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Category: Entertainment
Contact Information
77 Ella Grasso Turnpike, Windsor Locks, Connecticut, United States
Phone number: 860-627-5980
www.dunkindonuts.com
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Dunkin' Donuts Reviews
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July 9, 2008
Employees cannot understand English
For over 15 years I have been going to Dunkin Donuts. However, the past several years there seems to be a surge of non-English speaking employees who on a regular basis get my order wrong. Should I have to give up my Iced Mocha Latte with an extra shot of espresso and whip cream because there is an employee behind the counter who barely speaks my language? I am a patient person, but after years of this growing problem at my home town Dunkin Donuts, I might just have to call it quits and start buying my java at Caribu. I love this country but really how free am I as an American when a special order for a simple item eludes me due?
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June 26, 2008
I'm not happy with the service
Every time I visit the Dunkin' Donuts in Hackensack NJ on Hudson street they charge me a different price. I order the same thing all the time, one toasted butter bagel. Three weeks ago they charged me $1.29, last week they charged me $1.39, today they charged me $1.49. What's up with that? I mentioned that to them and they just told me to keep my receipt. Um...and what do I do with it? Another thing...when I get my order many times it's incorrect. Today my bagel was not toasted, last week they gave me a croissant instead of a bagel and that's not the only time, numerous times my order is incorrect as well as the pricing. This particular Dunkin Donuts is run by Asians, maybe they don't understand English? I don't get it but I'm not happy with the service there at all.
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April 2, 2008
Employee Attempting to Steal Card!
I go to Dunkin Donuts for coffee pretty regularly. I ordered and went through the drive-thru. I went to pay with my card, and the cashier tells me that there's no money on it. I knew for a fact that there was a balance of about $15 on it. I asked the cashier to try it again, and he tells me that the card is empty. So, I paid cash. Then, the cashier doesn't offer to give me my "empty" card back, which they usually do. I asked him to give it back to me, which he did. When I got home, I went and checked the balance online, and sure enough, there was a balance of $15.88 on it. He was obviously trying to pocket my card. This behavior makes me sick!
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