DutyFreeDepot.com sells Counterfeit China-made cigarettes!

This company advertises as a "duty free shop" offering authentic international cigarette brands at bottom dollar prices. DON'T BE FOOLED! The cigarettes you will receive will be illegal counterfeits smuggled out of China. These fake cigarettes are illegal and extremely dangerous to your health. Scientists who have analyzed Chinese cigarette knockoffs have found elevated levels of toxic heavy metals like arsenic, cadmium and lead, as well as human feces, saw dust, mold, insect eggs and rat droppings. These crooks operate out of Israel and are therefore beyond the reach of any international law enforcement agency.

I received 2 cartons of Marlbo Reds from these unscrupulous crooks that were sold as "made in Switzerland" and "made in Philippines" but whose appearance was identical to several photos of counterfeit cigarettes posted on the websites of Chinese cigarette counterfeiters like Liwong.com. Not only that, but the labeling on both the carton and individual cigarette packs showed OBVIOUS pixelation, which demonstrates that were, in fact, printed using a scanned computer image. It goes without saying that the official manufacturers do NOT do this!

I later realized after doing some research that ALL of the products they sell are indeed COUNTERFEIT. The quality of the reproduced cigarettes varies according to brand, but NONE of them are authentic! See for yourselves! Check out Liwong.com and compare them to the photos on their sites. Don't make the fatal mistake of believing these Israeli gangsters when they tell you that they only stock authentic products. It is an unequivocal LIE!

I have been defrauded to the tune of nearly $2000 dollars by this company! And the entire time they have exposed me to the toxic cocktail of chemicals and compounds present in their illegal Chinese cigarettes manufactured in underground complexes, with absolutely no concern or compunction for the health and welfare of those who end up unwittingly inhaling these lead and feces-laced Chinese toxic waste dumps masquerading as factory fresh European cigarettes.

And I have been devastated by the discovery!

If you buy anything from this company you are simply promoting poison cigarettes and international gangsterism.

A few days ago i decided to order some cigarettes from Duty Free Depot.I went on their website to make the order, but the link to the list of choice and price was not available for some reason.So, I decided to give them a call so they can help me with my choice.Everything went smoothly.I was even promised that I will get 20% discount of the final price which was somewhere around $145 (full price was $190).I gave them my cr.card number to finish the transaction and that was it.So, on the next day I was waiting for an e-mail confirmation for my order.I logged in into my account to see the progress and there was a message waiting for me saying that a transaction is pending to be completed - my current order.Apparently something had gone wrong with the numbers I gave them.Then I took a closer look to the details about my future payment and there was no discount.They just didn't give me one.That really set me off.Without a second thought i canceled the whole thing off.And on the next day i immediately was contacted by phone from someone from the sales department saying that the transaction didn't go trough.I told them that I canceled the whole thing, but they went furious that they didn't get my money so they locked up my account with a message (Dear Mr.
You are also welcome to contact our billing department at +1 (877)-850-0707 to resolve this issue. To cover the charge by using a void check, please address [email protected] and attach a copy of your Driver's license to the message).and now I can not do anything like shopping or even look into my previous orders until i "resolve that issue".I think as a rightful customer I have the right to do whatever I want with my order, even cancellation.Nice customer appreciation.I think we should send the Feds to lock them up forever and shut down the whole operation.

I placed an order in December 2009 for 6 cartons of cigarettes, which I was advised would be sent in seperate cartons. I received the first one, no problem within about 2 weeks. Then the problems started... I then received 5 customs seizure notices over the next couple of weeks regarding the remaining 5 cartons. I emailed copies of all these to Duty Free Depot and they said they would look into it. I was also advised that until the goods are received back to their warehouse, they could not issue a refund and that this could take anything from 2 - 6 months. I have continually been chasing them by email, to be told that they have referred it the appropriate department. It is now 16th June and I still have not received any refund, which is approximately £200. I am now going to be writing to the complaints people!!!

This Wisconsin resident posts favorable comments here because I ordered AFTER reading compaints on this message board and taking a chance on Duty Free Depot anyway. And they came through. $28 for a carton of Silk Cut Purples...feels like Christmas.

I read this forum before ordering and placed my order with a healthy degree of scepticism. Today, 15 days later, a carton of Silk Cut Purple Cigarettes was delivered to my mailbox as promised. I can't dispute that perhaps others had unfortunate results and I would stronglt encourage DutyFreeDepot to take very seriously any customer displeasure, but for me, I feel none of that. I am very grateful for the way this company came through for me.