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Bernie Zavala
December 26, 2009
dvd
I have a number for DVD Donkey that I got when I placed my order back in 2007. I have never heard from them thou they never return calls. the number is 1-877-7-tv show.
good luck
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Bernie Zavala
December 26, 2009
DVD not shiped
I paid for a full set of thundercat movies and voltron movies for Chrismas of the year 2007 and I never got anything and no way to get a hold of them. I still have my confirmation numbers on my orders.
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shelby
March 26, 2009
Fake Company
I placed an order today for the complete DVD set of Call to Glory using my credit card. After my order was processed and I received an order number I called the 800 number to check on shipping method. The number does not belong to this company. I tried the email contact and all my attempts bounced back. I then tried the Live Chat function and it also just bounces back. I then looked up the company on Google only to find it is a Sham and a Rip Off company.
I then called my credit card company and asked for guidance. I was told I have to wait for possible delivery and to monitor my card use. After 30 days I can then file Fraud which I intend to do.
BEWARE THIS BUNCH OF CROOKS!
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November 28, 2008
Pirated copies
About dvddonkey if people see something too cheap to be true it is as if anyone actually read the add they would have noticed that it said the art work was extra so you were buying pirated copies from a russian country you would have realized this if anyone read the add.
Ye $65 for a complete set of 40 discs get real. And no one could see this as a problem.
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November 23, 2008
never received
I ordered the complete "Dennis The Menace" TV series and was told it was on back order. That was months ago. They did ask me if I wanted it credited or keep the charge until it was available. I've never received it or any further emails, but was charged for the item.
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November 18, 2008
THEY RIPPED OFF MY MOTHERS CREDIT CARED NUMBER
These people are a ripped off! They took my moms credit card number and used to and never charged the movies on her credit card. Luckily the fraud dept. for her credit card caught before they really screwed her!
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November 18, 2008
Scammed
I first learnt of the company Dvd Donkey from an Ebay related site. I had typed in 'Beverley Hills 90210' and at the end of the search, this company appeared listing the complete Beverley Hills 90210 series. I ordered and paid for the series in December 2007, and my mastercard was debited within a few days. I was then sent a tracking number.
I kept trying to locate my order, but the tracking number couldn't be found. I contacted Dvd Donkey, by email, and then phone. But no one would answer my emails, and the phone was continuously busy. I tried the tracking order again, and this time it showed that the parcel had been successfully delivered to an address in Canada.
I googled 'Dvd Donkey' and a complaints page come up. I tried to ring the company again, but with no luck. I then knew I'd been scammed.
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November 4, 2008
Fraud and scam
I first learnt of the company Dvd Donkey from an Ebay related site. I had typed in 'Beverley Hills 90210' and at the end of the search, this company appeared listing the complete Beverley Hills 90210 series. I ordered and paid for the series in December 2007, and my mastercard was debited within a few days. I was then sent a tracking number.
I kept trying to locate my order, but the tracking number couldn't be found. I contacted Dvd Donkey, by email, and then phone. But no one would answer my emails, and the phone was continuously busy. I tried the tracking order again, and this time it showed that the parcel had been successfully delivered to an address in Canada.
I googled 'Dvd Donkey' and a complaints page come up. I tried to ring the company again, but with no luck. I then knew I'd been scammed.
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September 29, 2008
Rip off
I ordered two box sets from DVD Donkey in January 08. I paid with my credit card. I did receive and email confirming the order and providing me with an order number. The email said that there was a delay in shipping but the DVDs would be sent ASAP. At the end of January my credit card was debited and which time I followed up on my order, I was given the 'back order' excuse.
Now all my emails and phone calls go unanswered. To my surprise this company has been subject to many complaints. I wish I would have done my research in January. They are still operating their website. How can they get away with ripping off people from all over the World.
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September 29, 2008
Did not receive DVD
I ordered 2 box sets and paid for them via the internet. I received an email confirming the order - 196688 - and advising that the order was in back order but would be sent ASAP.
I followed up and the order after the payment transaction was on my credit card. All my email since have been ignored and now they bounce back as not delivered. Their telephone number isn't working.
The website is still operating - how can this fraud of a company be allowed to continue trading on the internet.
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