Ordered the 90210 complete set for $150.00 for Christmas for my girlfriend and haven't received the items. The only contact is a message board that hasn't been responded to. Wish I would of come across this website with all the complaints about this donkey company before the purchase! Buyers Beware!!!

I ordered a DVD gift set for my husband for Xmas and haven't heard back from DVD Donkey at all......called, emailed them, etc. I had a feeling that something wasn't right and now after further research see that my suspicions are correct. Anything we can do to get our money back?!?!?

Paid for dvd by credit card but still habe not received dvd by mail. Dvd Donkey says it was shjpped on 12/2 from Quebec, CA but still no dvd in the mail.

I have had a nightmare with this company! With links from Ebay and TV Addicts you would think this website was ok!

I ordered Spin City complete Boxset wanting it to be here in time for Christmas. I made the order 26th of November and I printed the confirmation page there and then. Good job really as I never got a confirmation email like it said I would within 48hours!

I then tried to contact the website to quirey my order, this was quite a task with no telephone number. The email address orders@dvddonkey is not even a valid address! So I continued trying to contact them in other ways. Eventually I Instant Messaged with the support team (from a link on their home page) I was assured that my order would be here in time for Christmas however it was curently out of stock and that it would be shipped the following week. I have contacted the website several times this week and last wanting some kind of explanation as to where my order is and why they have already taken the payment prior to sending me my goods!

I wasted my time, over and over have had the same email back from 'Diasy' the mystery customer service woman. I say mystery because I have had the same email from her repeatdly. And they even confirm they have taken your money!

It shows up on your statement as DVD Shop. I have wasted £57! Please stay well away from this website it is most definatly a scam!

The cheek of these people baffles me!

I received my dvds after almost a month and half when i opened them 1 case came broken and to my surprise they are not originals they appear to be copies with poor picture quality.