I ordered a box set of dvd's of a tv series that should have included
3 volumes with a total of 113 episodes and a episode guide. Also included
art work from the tv show (whatever that is)!
I got 1 volume with 11 episodes (no artwork, no episode guide)
Customer service said I miscounted, after 3 hrs. of e-mail he said I had
all I was going to get.
He said they would refund the purchase price if I paid $25.00 to ship
them back or keep what I have and they will deduct shipping.
So, I paid $59.95 for 11 episodes of a tv show instead of $85.00 for 113.