I ordered the "Surgarfoot" cowboy series from the 50's. $99.95 plus shipping which was rather high priced, but I wanted my favorite cowboy show from my youth. Got an e-mail from them that my card could not be authorized, sent them an e-mail asking why, never received a response. My bank SHOWED the transaction WAS authorized. Got another e-mail from them telling me my stuff was back ordered and card would not be CHARGED until item shipped. A few days later card WAS charged at a few dollars MORE than the company's order confirmation which I DID receive. 5-7 biz days to receive from shipment. 3 weeks passed, no DVD's, registered scam alert to my bank, starting finding all this scam info on the web.

All e-mails TO the DVDAvenue.TV FAILED, all e-mails I sent as inquiries NEVER answered, toll free number says 'wait for next agent', you listen to the "Chinese Dance' from the 'Nutcrakcer" endlessly (one day I waited 15 minutes to test), NO ONE PICKS UP! TOTAL SCAMMERS!!! BEWARE!

I was SO excited when I found this scam - I mean, site... stupid me! I had purchased the first 2 seasons of Punky Brewster (the TV show from the 80's) which was all that was available at the time in stores. My daughter had watched them over and over and I was interested in purchasing the remaining 2 seasons. After "Googling", I found this site that was offering the complete series on DVD for $119. I decided to purchase it for her and sell the two seasons we did already have on eBay as they were still in good condition. So, like everyone else here, I paid the $119 for the DVD collection plus the $20 shipping. The site looked VERY legit and I felt just fine about the credit card purchase. After I paid, I was promised a tracking confirmation number within 48 hours. I was so excited! Of course, the money was deducted THAT day from my account but, the DVD's never came! I called, sent emails, dealt with a lying saleslady named LeeAnne but I kept getting the run around and no confirm. number. I finally informed them that I was going to call my credit card company and my attorney - keep in mind this was over 1 month of this nonsense! AMAZINGLY, 2 days after my call to my c.c company, THEY returned the money and the c.c. company advised me to close that account and reopen a new one as they were very suspicious of the companies dealings so I did just that! Now that all 4 seasons are available, and we have them all, my daughter is a happy camper and I am happy to have a forum to blow these scammers in! Do Not order from www.dvdavenue.tv - they are NOT legit and they WILL scam you!

These guys were operating under Garcia Media Group with several web addresses. The newest is www.dvdavenue.tv.

Ordered the complete 6 series of Jackie Chan Adventures (animated) for my son for Christmas. $99. Received a dvd in post but it was the complete series 9 of Chrmed instead!!! Contacted them on the live chat link on 1st Dec 2007 to complain and was informed that it was an error and that the correct dvds would be received before Christmas and they would send me a returns envelope for the incorrect one. Guess what neither received.

In early February '07 I ordered all 4 "China Beach" seasons. Four disks were defective (wouldn't play).

In early March '07 some gal with a thick accent said they'd replace them: to date they have not, but give they same canned answer that they're working on it. It doesn't take 8 mos. to replace 4 defective DVDs if you're honest.

It's now late October '07 (8 months later) and they refuse to replace the 4 defective disks; and atho they say "Satisfaction guaranteed" don't believe it.

I'll never do business with them or any Canadian company again. If this is how they treat their neighbors to the south they can go out of business.