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KEWIPA
November 27, 2010
Company not Legitimate
(***Please Read All of my comments***) Fraud!!! I ordered a box set from dvdcollects.com of 3rd Rock form the sun. I've been tracking the progress of the shipping and found out today that it was shut down by ICE - Homeland security. (A great big thanks to homeland security) I called my CC company and would suggest that every one else do the same. After reading a lot of the comments it makes me wonder what else has or will happen to my CC No. If my info is over in China who knows what will happen to it. PLEASE CALL YOUR CC. COMPANY BECAUSE THEY TOO WILL GO AFTER THIS COMPANY
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dale mogg
November 26, 2010
just ordered the disney collection on sunday only to find out today friday site closed down by ICE - Homeland security
as said earlier order dvd off dvd.collects.com
was waiting for tracking number. took money site closed down by ICE lost faith in ordering off internet now. can i get any of my money back ?
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Tim Lang
June 23, 2010
undelivered order & cant login
I ordered seasons 1-7 of two and a half men. It has been about 2 weeks and I still haven't recieved my order. I tried to call the costomer service #(209)251-2938 and I got a quick 3 second message from a person who was not speaking english. I cannot get logged into my account because it will not let me. I am very dissapointed that I cannot get in contact with anyone.
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oilfieldtrashet
June 5, 2010
Have not recived Product
I ordered NCIS Seasons 1-7 on the May 30 went back online and checked my account it had all of the shipping info and everything looked good. I found the shipping info from there company it even had a tracking # I called the USPS and gave them the tracking # they said its a good # format but that # had not been issued to any package. So now I am out the money and the product.
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JodyC
January 25, 2010
missing discs
I ordered a box set of Dexter Seasons 1 - 3. Season 1 we have two Disc 5's, Season 3 we have no Disc 5. I have e-mailed the company and not received a response. Mine were packaged from China as I see in a previous complaint.
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mawhite717
January 18, 2010
bootleg?????
i havent officially received the bootleg copy yet, but i've been hearing a lot about dvdcollects.com sending bootlegs or damaged goods. it says my order is being shipped now, but i dont believe it. i read a complaint from someone else saying the tracking number they gave her didnt exist at USPS and that has happened to me as well. i wish i had done some research sooner on this site, but i guess thats the price i have to pay. is there anyway to get your money if its not legit? if so, how do i go about it?
thx :)
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ecart1120
December 21, 2009
did not receive dvds
i ordered dvd's from dvdcollects.com on november 30th. here is it december 21st and i have not received them and i cannot get in
any contact with a human being from this website. all phone numbers associated are no longer in service and no one is available in their
online chat department.
what a rip off!!!
do not order from this website
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rmtessier
December 21, 2009
never received my order
same as all the other complaints:
the site took 3 days to update to say the product was shipped, and send me an email to let me know that had happened. when i did speak through a live chat, the person would say, don't worry. That should have been a clue right there.
now, i'm looking for status of my shipment and i can't get a live operator and the number for customer support has been disconnected.
i should have looked here before ordering from this website.
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Angry_man
September 8, 2009
Pirated Copies
I also bought the smallville seasons 1-8 box set. NOT NEW AS STATED, box was torn and in shit condition, plus all dvds were pirated. Exactily the same as this other complaint as my last few discs had supernatural backgrounds on case. Biggest group of scam artists I have dealt with on the internet, i hope they all get cancer, die a slow painfull death and then their ashes get pissed on my a mangy dog. DO NOT DEAL WITH THESE MOTHERFUCKERS
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fangfluffy
August 17, 2009
pirate dvds, poor service
*I ordered the Stargate Atlantis seasons1-5 boxset from dvdcollects... this is what happened.
1. despite the promise on the site of same-day shipping, the site took 3 days to update to say the product was shipped, and send me an email to let me know that had happened.
2. About a week later the company sent me a shipping number to track the parcel through Australia Post. This shipping number did not work at Aust. Post. After several emails telling me to keep trying the number, the company told me that the Post Office had returned the boxsets and that they would let me know when the item was reposted.
3. This never happened.
4. Today I received the boxset. The set is complete and a random testing of several disks suggests that they will play. However, the quality is pretty random... here's some of my observations:
1. There is no consistent menu system across the seasons... On some of the disks you have to sit through the whole title sequence of the show before getting to the menu.
2. Some menus are also displayed in chinese? not sure because I don't read chinese.
3. The menu selection is listed by chapter, not by episode. This makes it hard to know which episode you are watching.
4. This is the STINKER! - The episodes appear to have been copied from the SciFi channel. Some of the episodes start a little way into the episode, some start with a "previously on stargate atlantis". I have not yet watched enough to see whether there is any ad-breaks but it wouldn't surprise me as I have done some research since my initial purchase and read that other people have experienced this.
The verdict is as follows:
1. poor quality / probably illegally pirated material
2. poor communication
3. poor service
I would not buy from this company again, even though it was quite a bit cheaper than buying from the local retailer. Even though the show appears to play, it's just not worth the anxiety.
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