DVDDonkey.com Reviews
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crk4xb
December 3, 2009
Dean Martin Celebrity Roasts
Ordered Dean Martin Celebrity Roasts Collectors Edition 15 DVD set on 12/20/07 for Christmas gift and never received. Attemped to research and reorder and was charged a second time, never received. So I am out $68.99 plus $68.99 plus shipping.
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Zurtok
May 5, 2009
order not recieved
I ordered some dvds from them. That was last year. All my e-mails have come back as could not be sent.
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August 25, 2008
Many bad disk
I ordered a large set of dvd, s I did get them after a long long long time them and have had many many frozen or don't even play on any player. I have tried to contact this company many times but no use, they will not respond. I seems this place is in Canada and the machine they use to burn there dvd's is... JUNK... Don't order from this company...
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August 25, 2008
Internet scam
(Product Name: Early Edition DVD series) I ordered an Early Edition DVD series set for my parents Christmas gift, and I had placed the order on Nov 25th thinking I would get the item in time for Christmas. Still haven't received it or the tracking number I was supposed to get sent via email when they would ship out the DVDs. When calling the company you get no answer from anyone, only a message saying you must leave a message because the customer service line is closed even during working hours they state while you are waiting on hold. When trying to email them online through the website, the email form conviently doesn't work and if you try emailing them other ways, no one responds. After searching the internet, a website called customercomplaints.com has many people who have been scammed out of at least a hundred dollars each, and each with the same results. IF you could help shut these people down and return everyone's money that would be great!
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June 13, 2008
Non receipt of product order
I ordered the Dick Van Dyke tv series on 9/20/2007 along with the Perry Mason videos. To this date I have not received my order for Dick Van Dyke. This company charged my credit card $183.00. I received the Perry Mason videos. They were of the poorest quility. To date I have not received Dick Van Dyke. I called thier customer service number which was a recording telling me to call back at a later time. Each time I would call, at different times of the day and different days of the week I would get the same message. I have emailed them. I was getting responses to my email telling me that my videos are on back order. That happened about 2 times. The 3rd time they offered me a refund. I email them to ask, this was in April 2008, if the order might be here by the 27th of April. If not then I wanted a refund. From that point on I never got a response to any of my emails to them. This company is a rip off. The Perry Mason videos were a bust. The poorest quality. Commercial all through the show, dead air, repeat episodes. Some dvd didn't have anything on them or wouldn't play. Stay away from DVDDonkey they are frauds and thiefs. I want my money back.
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June 8, 2008
No product
I was scammed by this site. I ordered Everwood in December 2007 and haven't received anything from them. They told me they refunded my money, but that because of a computer glitch it wouldn't show up on my statement. They didn't refund me. Anyhow, buyers beware -- DO NOT order from this site. I wish I knew the next step to do something about this issue.
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June 5, 2008
poor quality
i live in the uk, but ordered complete collection of little house on the prairie from dvddonkey, they took payment and unlike others i did recieve my order on 12.12.07, but the discs were copies and poor quality, i 1st noticed some episodes were missing on discs, i sent an email and they replied and appologised, and told me to check every one, and they would be replaced. so i checked, only 5 discs out of 54 were problem free, mainly picture and sound jumping so you dont hear complete sentences. i sent email and told them, they said i could have replacement or money back, i had faith so said replacement, that was 17.02.08, i have heard nothing else from them since, even though i have sent emails saying i want money back they just IGNORE me.
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May 10, 2008
DVD Jag Series for $174.92
On Janueary 7, 2008 I ordered The Series of Jag for $174.92 at this time I also paid for the item. I got one e-mail that said it had been back ordered and that is the last time I heard from them. I have repeatly called that number and it says call back at another time. I want to cancel this order and get my money back but there is no response. I have also e-mailed them many times. Thank you and please help me. Pat
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May 10, 2008
never received product billed for
In November 2007 I placed an order with DVD Donkey . com. I only received half of my order. I kept e-mailing the company and they kept saying my order was on back order. Then about a month ago they e-mailed me and said they were shipping the rest of my order and they were going to charge my credit card when the order was sent. I e-mailed them back and informed them that they had already charged my credit card for the product I never received. So I asked them to refund my money because it is obvious that they have no intention of sending the rest of my order and I haven't heard from them since.
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April 6, 2008
no refund of unsent merchandises
I've ordered a set of DVD-s and after a while, as long no package arrived, I tryed to ask for refund, but the return adress is not functioning. The money for the package have been withdrawall-ed already
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