I ordered Crossing Jordan TV series on DVD seasons 1-6 on Jan. 11th, on the 14th I received confirmation my order had been received & was on back-order. I e-mailed asking them how long it would take to get my order. Every time I called, their customer service line was "serving other customers" and had me leave a message. I have left 20 messages, one every hour. They are never there. I did a little research myself about Crossing Jordan and Season 1 hadn't even been released so how could I have placed an order for all 6 seasons. These people are slick, their webiste looks professional and authentic. I wish I knew where I could go to lodge a complaint with a higher authority. This website needs to be abolished.

Ordered DVD set on 12/3/07, they subtracted $117.72 from my Visa card on 12/4/07. As of 2/1/08, still no DVD's or refund. Phone number never has anyone you can talk to--just "leave a message". Every email says product is back ordered.

I had ordered an item from this company. I had transposed figures on my zip code. I canceled the order and reordered the same item. I made it clear that I would pay for only one of the same item. I received an email saying my credit card had been charged. I received an email saying the item was on back order. I emailed them to ask for an approx. date, and received a reply that the item had been shipped. They gave me a tracking number through canadapost.ca. Canadapost has no information on it. I tried reference number. Same thing; no information. I received my credit card bill and it was charged from WEBDVD, showing a posting date of 1-7-08 , transaction date of 1-2-08, and again on 1-9-08, transaction date of 1-2-08, from ALLIEDW.COM. On WEBDVD and Donkey.com, I had the same trouble with calling as the other complainant had, with leaving name and number, and no response. I have emailed same, and no replies. I was able to reach ALLIEDW.COM. However, they have no information on shipping, and told me to contact the company I had ordered from, which is the one with no response. I am going to go on line and try to cancel the charges. Wish me luck. And,.. I would recommend not using this site. ALLIED also gave me the name of DVD-AVE being part of the same company.

I have actually been reduced to tears, i ordered a box set of dvds which i couldn't afford but my mum really wanted and they are not available in the united kingdom. I was so happy when i found them on dvddonkey.com. It seemed a secure site and I'm not great on computers so i went ahead. Now i cannot contact them they have taken my money and i am so angry and frustrated, i am such an honest person that this has hit me like a ton of bricks!! It is money i cannot afford to loose, i have 2 kids and am distraught that there is nothing i can do.

This company takes orders for TV series on DVD, charges your credit/Debit card for them, then never sends the item for which the customer pays for. I placed two orders over a period of two weeks which totaled $320.00. They have stopped taking e-mails from me & will not take my phone calls.

This criminal outfit is continuing to take orders in this way. Then they evade interaction with the victim by using caller ID technology. (They demand your name which then computer cross-references with people they have scammed, then cut you off with a computerized voice stating that there is no one available to take your call.

This is a criminal outfit which has all the details of their scam worked out.