I ordered the complete series of Leave it to from dvddonkey.com for my mother for Christmas. It cost incl Iuding shipping was 127 dollars. I ordered it on December 8th 2007. The site said I would receive a confirmation email within 48hrs. I received no conformation email until December 26th. This email said I would receive a priority mail tracking number in my email within 48hrs. It is January 21st 2007 today and I have received no further confirmation. Nearly 2 months after I placed my order. I have called their line several times and left numerous angry emails. although their site promises they will respond within 48hrs they have never answered my emails or phone messages. Now through this site I have found that they are a scam. I am calling my Credit Card company immediately to dispute the charges. I have been shopping online for over five years and have never had any problems. From now on I will not shop at any site that is not well known such as Amazon or Ebay. Unfortunately these scams ruin it for other small online businesses who will suffer in sales because of them.

DO NOT ORDER FROM DVDDONKEY.COM!

I ordered Emergency TV series DVD for $126.68. My credit card was billed $133.82. I never received the DVD's. Telephone calls are never answered, you are prompted to leave a message and they never call back. They did e-mail me a tracking number from Canada Post. But when you go on-line to Canada Post, enter the tracking number, the message comes back that this is not a valid tracking number.

DVD Donkey.com is a fraudulent company. I ordered the "Little House on the Praire" complete series, the 1st week of December 2007 and it never arrived. My credit card was immediately billed for $184.92 which actually wasn't the amount on the invoice I printed off their website. The original invoice amount including shipping was $177.78 and they added more without offering any explanation. That is the first red flag, since immediately after I punched in my VISA number they failed to send an answering e-mail notifying me of my purchase. They promise to notify via e-mail on the order info page from their website, but failed to do it. The 2nd red flag went up when it took an entire week to answer my e-mail inquiring about my order. These guys are really slick since they even came up with a phony tracking number for the item being shipped. It has now been over six weeks since I purchased these movies online and received nothing. They are operating out of Canada somewhere, and Canada mail is slower than the US but not that slow where it should take up to 6 weeks or longer to ship something. On their website they promise delivery in 12-14days. My bank tried to contact them via phone but made no contact. Interesting, I was able to talk with someone on their live online chat link. I accused them of being a fraud, their response was "wait one more week and the package will arrive" unbelievable. These guys are a bunch of crooks. Also their business has different names, "DVD Store" was listed on the visa charge, their e-mail reply to me was "[email protected]" and of course the "DVD Donkey.com" website. Beware of these guys.

On November 25th. 2007 I placed an order for a dvd box set series called: "The Adventures Of Young Indiana Jones (Chronicles)". When I heard no word as of the second week of December, 2007, I contacted WWW.DVD.DONKEY.COM, and spoke to a online representative, with my order # (167075) who informed me that the order was shipped on December 11th., 2007. She gave me a tracking number with Canada Post, and the told me to give the tracking number 6 working days to get into Canada's Postal system. Well, I waited, and waited, and when that time elapsed, and then some. I tried to track the number (CE439598838CA), and guess what? You got it... NOTHING!

I, just found out today,(Jan. 10th., 2008),when I noticed a new order number that WWW.DVDDONKEY.COM charged my debit card $85.32 on December, 29th., 2007 for the same item. A duplicate charge! When I found out about it, I, called "customer service", and told them what they did. Eve, the customer service agent I spoke to, told me that she will issue a refund immediately, and sent me an e-mail, and a refund number for the $85.32. But, I will not know for 2-5 days if she actually did that. She, also gave me a new tracking number with Canada Post, and you guessed again, NO SUCH NUMBER!

The "company", I, was told, was based in Quebec, Canada, and I live in the Detroit, Michigan area, so I cannot for the life of me, can see WHY that it takes over a month for a package to travel in the postal system what is basically only a 2 day drive... AT MOST!

Furthermore, when I looked at the charges between the price of the box set, which is listed at $58.99, and the shipping cost which is $19.99, then how did the final cost become $85.32, instead of $78.98, unless they're including tax, or something, but that was not listed.

I'm still waiting for my order, but I think it's a lost cause. Someone, needs to shut these CROOKS down! I, heard that when things get too hot, that they simply change their name. Isn't there ANYTHING the authorities can do to stop them...

I ordered a tv series for a gift that is impossible to find and they had a special for 99.00 I never received the purchase or an E-mail or confirmation just a order number. and their ad is still on the web I cant believe it cant be taken off. They are frauds!!!