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December 28, 2007
PAID MONEY NO PRODCET
PAID FOR DVD JUDGING AMY AND HAVE HAD NO RESPONCE FROM THEM SINCE 2DEC HAVE SENT 6 EMAILS NO RESPONCE AND PHONE NUMBER IS FAKE ALSO
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December 27, 2007
This place is a scam!
I ordered the 90210 series DVDs for my wife for Christmas. The confirmation e-mail that was supposed to arrive withing 24-48 hours never came. after numerous attempts to contact them, i finally had to contact my credit card company to have the charge removed from my account. DO NOT ORDER from this scam company!!!
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December 18, 2007
Never received order!
I placed a Christmas order for a Dvd series from DvdDonkey on 12/8/07 and my acct was charged $150.00 the next day, but I have yet to receive any e-mail confirmation. I have contacted them multiple times by phone (their number: 1-800-572-6330) finally getting a foreign person who was extremely rude who finally gave me an order i.d. and proceeded to tell me the order has not been shipped and its 12/18/07, but they would be sending me an e-mail confirmation with a tracking number once the order is processed. I am completely stressed out and don't know what to do. I do not recommend that anyone use this website, as it seems to be some type of scam, and is obviously effecting many people around the world. AVOID THEM, THEY ARE NO GOOD!!!
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December 18, 2007
Internet fraud!
My husband purchased a TV series with 5 dvds from this company on his credit card and received no verification via email as promised. Several days later he attempted to call them at the number on the website. He could only leave a message and no one returned the calls. He tried emailing also but an icon popped up and he couldn't type on the email form on the site. I emailed later and received no answer. The purchase appeared on our credit card bill. Two days later a package arrived from Canada from a company called dvdavenue.tv. In it was the first of the dvds but only the one along with a guarantee card with a phone number. We called... again no answer and left messages on two different days. We emailed... they have a "guarantee" of answering your email in 24 to 48 hours, but this has not happened. I disputed the charge and our credit card removed 4/5s of it since we did receive one dvd. We are going to look at it and see if it is truly "new" and not just copied off a tv station. Beware of these people!
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December 18, 2007
Scam and cheating!
I ordered the 1x boy meets World The Complete Television Series on DVD. I received an email telling me the order #171617 was taken and I would recv. an email within 48 hrs. confirming the order. and it would be shipped within 12-14 days. My account has been charged and I have heard nothing since. The order was placed on 12/01/2007. When I went on line they say it is a scam. How do I handle this.
Plz advise smb!
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December 17, 2007
Fraud and cheating!
Just like all the other complaints - I ordered a set of DVDs, the company charged my credit card and I never got the product. They will not answer e-mails, and only give the option of leaving a voicemail to their customer service number.
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December 17, 2007
Fraud and cheating!
I had purchased a series from this company on Nov. 27,2007 and waited for my tracking number in a email. After a few days i didn't receive it I tried to contact them with the number 18777tvshow that was listed on my printed receipt. I got an answering machine for a company named DVD Avenue. Left a message anyway and gave it a few more days. I emailed them and still no response. I tried calling again today and no one answered again so I looked up the Avenue site and called them. The lady then proceeded to tell me that she gets all kinds of calls for Donkey and they are no way affiliated with them. So I called my credit card company threw Bank of America to report fraud. I had to cut up my card and they are issuing me a new one and reimbursing me the money as long as I fill out the paper work and send it back in to them when I receive my card. So if you can I would do the same thing. I hope this helps anyone out and I wish I new how to get this information out to the rest of the world so they don't make the same mistake I did. Especially at this time of year!!! Merry Christmas.
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December 17, 2007
did not recieve product
I ordered a set of dvd's they debited my account but did not send the products
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December 16, 2007
Overcharged my account and no product received
I ordered box set of remington steele dvds on 11/21/07. My account was overcharged. They were supposed to assign a tracking number and confirmation number. They did not. I have not received my dvds. I have sent them several e mails with no response. I have also left several messages on their telephone voice mail and have received no reply. I would like some advice on how to get my money back.
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December 16, 2007
Scam!
Apparently like many others we have ordered dvd's from this website, the money has been debited from our account but we have never seen any goods. No response from any of our emails. Do NOT order from this website.
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