I ordered the first four seasons of Lost from this company in early February (9th or so). I next received an email notice of shipping with a tracking number. A week later or so I tried the tracking number and it lead nowhere. I contacted the company by email and they said it was correct. When it continued to lead nowhere, I looked online at the comments and was appalled by everyone else's experience with this company. I immediately wrote to them and clarified what was NOT in their product information...that this is a product from the far east (?China) but they claimed it was "authorized." I asked them by whom was it "authorized" and they did not reply. I immediately demanded that they cancel the order and refund the charge. That was probably around the third week of February.

Yesterday (March 9, 2009), I received an email from them informing me that the product was out of stock at their distributor (remember the earlier email confirming shipping with a tracking number) and they were going to refund the price.

I immediately reported them to my credit card company, disallowed the charge, and asked that they investigate the apparent fraud they had committed. I am placing this warning on this web site and also intend to file a complaint with the BBB as well as with the U.S. Department of Commerce or whatever appropriate federal agency will handle this complaint.

Their website does not contain any contact information other than the opportunity to send an email to them from within the "Contact Us" page.

This company is doing the samething TVDVD had done! Tracking numbers from UPS that does not exsist. After weeks and calls to them, they say they have dicided to refund the money back to my bank account weeks ago! Lies, no way has that happen! They have stolen my money

I ordered and received Cold Case Seasons 1-4. But, a number of the disks would not play, or had sound problems or skipped/jumped all over the place. They were recorded off TV with the advertisements removed (along with the credits). When I contacted dvdmd.tv about the problems, they promised prompt replacement at their expense. But - they lied. They continued to promise replacement disks for about 3 emails - then quit answering my emails altogether. I recommend you do not trust them and find reputable suppliers.

I decided to order my fiance a box set of The Shield on the 11th of this month, but after looking at the dvdmd.tv's website again I decided to cancel my order that same night because I didn't feel right about this site. The very same night, minutes later, I checked my account and they took the money out. They emailed me back saying they would return my money. Well days went by and my money wasn't there. Finally, I checked by checking account and it was returned but then I looked again and they took another $89.73 out of my account. I ended up calling this company and spoke to a woman who hardly understood what I was saying. She said the product was never shipped and she didn't understand why the money was taken out and that she would pass this information on. I let a day or two go by and emailed them again. I got another emailing from them stating that they would get this issue resolved asap. Well the issue still isn't resolved and I'm still waiting on them. Now I have to go to the back and let them know about what dvdmd.tv has done but I'm trying to find out other ways to report these people. They can't just take money from someone's account and expect the person not to do anything about it.

They have to worst customer service ever. The company is clearly bogus. I wish I had looked them up before I ordered a dvd box set for $90! They sent me false tracking information for usps, and after several phone calls and emails within the past two weeks, have yet to follow up. I am reporting them to the Better Business Bureau. I suggest anyone else having problems with them should too. This bootleg company needs to be shut down.